Major States, Cities, and Counties Nationwide Select Softscape's Homeless Management Information System.

WAYLAND, Mass. -- Wake County North Carolina Among Many to Launch CaseOne for Homeless to Automate and Integrate Case Management Processes

Softscape, an industry leader in strategic people management technology and services, today announced that its award-winning Homeless Management Information System (HMIS) has been selected by major state, county, and city homeless agencies nationwide over the last twelve months, including Wake County North Carolina, the City of Chicago, the City of New York, and the State of North Carolina. Softscape's CaseOne(TM) for Homeless Case Management enables agencies serving the needs of the homeless to streamline case management and align services to improve the effectiveness of program delivery. These organizations will meet the HUD mandate to deploy a HMIS system that integrates each of the key areas of agency management, case management, and service delivery to optimize their programs.

Wake County North Carolina Human Services Division has implemented Softscape's case management solution to standardize intake across all human services and create a single database for all homeless clients, simplifying the method for cross-referring clients to other appropriate services.

"It is imperative that we constantly develop innovative processes to ensure that we are delivering the most effective services to our constituents," said David Stratton, information technology manager, Wake County Human Services. "Softscape's technology enables us to integrate our services across our complete continuum of care, allowing our providers to coordinate services more effectively and better meet the needs of our citizens."

Softscape's Homeless Case Management solution is a comprehensive web-based homeless management information system that streamlines the management of prevention, outreach, intake, assessment, emergency shelters, transitional housing, permanent supportive housing, permanent housing, and supportive services aimed at removing people from the cycle of homelessness. Softscape enables agencies to eliminate case duplication, reduce paper, increase data consistency and efficiently link services to funding, all while better measuring program effectiveness. Agencies can integrate the traditionally disparate services available to the at-risk population, ensuring that citizens receive the appropriate services based on agency and program defined criteria.

Using Softscape's Homeless Case Management solution, homeless case workers are now able to bring clients into the system much faster, and spend much more time working with them on solving their human service needs to complete the continuum of care. Key components of the solution include:

--The integration of all relevant services into a single database, creating a single record of each individual served

--A centralized intake system to speed check-in across the system and flag resources and beds available by utilizing a lottery process, quick bed check-ins, client alerts, and notifications to further streamline and reduce operational costs

--The automation of key case management steps to reduce the administrative burden on case workers, freeing them up to work more closely with their clients

--A fully HIPPAA compliant consent-driven sharing structure to ensure that client data is shared across agencies appropriately, and that clients have the option to not share health information

--Advanced reporting capability to track key indicators like bed management, and citizens served, while developing the federally mandated unduplicated count

"With well-over two million people experiencing homelessness each year in America, it is critical for agencies to have all the resources available to combat this vast problem," said Dave Watkins, founder and CEO, Softscape. "Our solutions provide Homeless Agencies with the critical tools to automate the administrative processes, freeing up staff to work with their clients and ensure that they have access to all the supportive services they need to move beyond homelessness and sustain their independence."

About Softscape (www.softscape.com)

Softscape provides integrated people management solutions to enterprises and government agencies. With over a million global users in 42 countries, Softscape's award winning web-based technology and proven strategic services, offer customers comprehensive solutions to better manage strategic HR functions and government case management. Softscape continues to advance the market with the broadest and most complete set of fully integrated enterprise software modules with unprecedented flexibility, rapid deployment, and lower total cost of ownership. Embodying a unique approach to people-centric systems that is redefining the standard for operational effectiveness, Softscape solutions are focused on enhancing productivity, facilitating long-term planning, reducing operational costs, and driving organizational performance. Customers include Merrill Lynch, GKN, Freightliner, Corning, John Deere, Goodwill, and Ceridian. Softscape is based in Massachusetts with offices in Chicago, San Francisco, Connecticut, Washington D.C., London, and Hong Kong.

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