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Major German Newspaper Boosts Business Service Performance with Concord's eHealth Suite and SPECTRUM Software Running in Tandem; Demand for Joint Products Confirms Concord's Acquisition Strategy.


MARLBORO Marlboro or Marlborough (märl`bərō), city (1990 pop. 31,813), Middlesex co., E Mass.; settled on the site of a Native American village 1657, inc. as a city 1890. , Mass. -- Concord Communications, Inc. (NASDAQ NASDAQ
 in full National Association of Securities Dealers Automated Quotations

U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on
: CCRD CCRD Colorado Civil Rights Division
CCRD Clear Certainty Rundown
CCRD Center for Community Research and Development
CCRD Climate Change Research Division (US DoE)
CCRD Certified Chiropractic Rehabilitation Doctor
), a global provider of Business Service Management software solutions, today announced that Westdeutsche Allgemeine Zeitung The Westdeutsche Allgemeine Zeitung is a leading commercial newspaper from Essen, Germany. External link
  • (German)WAZ - online edition
 (WAZ WAZ Westdeutsche Allgemeine Zeitung (German newspaper)
WAZ Wireless Access Zone
), Germany's largest regional newspaper, is among the first companies to run Concord's eHealth(R) Suite alongside SPECTRUM(R) software from Aprisma Management Technologies Aprisma Management Technologies was created after Cabletron Systems was broken up into 5 smaller pieces, as the business unit to continue the highly successful SPECTRUM network management suite. It was acquired in early 2005 by Concord, which in turn was acquired by Computer Associates. . In February 2005, Concord acquired Aprisma and is currently working to enhance integration between the two best-in-class fault and performance management solutions. However, by working with amasol, one of Concord's premier partners in Central Europe Central Europe is the region lying between the variously and vaguely defined areas of Eastern and Western Europe. In addition, Northern, Southern and Southeastern Europe may variously delimit or overlap into Central Europe. , WAZ has already recognized how the two solutions naturally complement each other. Working in tandem Adv. 1. in tandem - one behind the other; "ride tandem on a bicycle built for two"; "riding horses down the path in tandem"
tandem
, Concord's eHealth Suite and SPECTRUM software ensure the high availability Also called "RAS" (reliability, availability, serviceability) or "fault resilient," it refers to a multiprocessing system that can quickly recover from a failure. There may be a minute or two of downtime while one system switches over to another, but processing will continue.  and responsiveness of mission-critical business services, such as WAZ's publishing production-related systems and components.

"Concord's eHealth(R) Suite and SPECTRUM(R) software go together perfectly and form a logical entity," notes Jens Degener, WAZ Media Group's deputy group manager of networks in the IT and Organization business unit. "What we're particularly impressed with is the SPECTRUM software's strength in fault management and the eHealth Suite's strength in IT infrastructure forecasting and planning. Together they form a complete solution and we're delighted that the two vendors have joined forces. An additional advantage for us is that amasol is a highly competent partner who has comprehensive expertise in both solutions."

The WAZ Group is the second largest newspaper group in Germany and one of Europe's largest publishers of regional dailies and magazines. It produces 500 titles and has part-ownership of newspapers and magazines in several other countries. WAZ also has a significant foothold in radio, TV, and Internet businesses.

Using the eHealth(R) Suite and SPECTRUM(R) software together, staff at WAZ's IT and Organization division monitor the network and all of the systems connected to it, including the data center, the 150 editorial and business offices, and the subsidiaries connected to the WAN. WAZ's IT staff has defined threshold limits for values like hard disk capacity; throughput and/or processor availability. These enable staff to correct errors before they lead to a drop in quality of service from the end-user's perspective.

The WAZ group is currently using the eHealth Suite and SPECTRUM software to monitor 318 (or 90 percent) of all server systems, all LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used.  and WAN routers, and LAN switches. The company also uses the solutions to underpin its long-term capacity planning and business impact analysis. In the next few months, the group will be implementing an SLA (1) (StereoLithography Apparatus) See 3D printing.

(2) (Service Level Agreement) A contract between the provider and the user that specifies the level of service expected during its term.
 management solution to include both Concord tools, enabling WAZ to transparently manage and guarantee the service level throughout the company.

"The WAZ media group is further proof that the eHealth(R) Suite and SPECTRUM(R) software perfectly complement each other and coexist to drive best-in-class business services," said Dayton Semerjian, Concord's Executive Vice President of Marketing and Strategic Alliances. "The two solutions are an unbeatable combination to minimize downtime and accelerate business service performance in fast-moving multinational enterprises like WAZ."

About the WAZ Media Group

The Westdeutsche Allgemeine Zeitung (WAZ) is Germany's largest regional newspaper. It is headquartered in Essen and has several offices in the entire region. The newspaper, founded in 1948, has grown into a media group with an accent on regional newspapers and magazines. In the late 1990s the group expanded into Eastern Europe and has print participations in Poland, Bulgaria, Croatia, Serbia, Hungary, Romania and the Czech Republic. The group also has interests in Austria and a 10% share in the TV group RTL (Register Transfer Level) A high-level hardware description language (HDL) for defining digital circuits. The circuits are described as a collection of registers, Boolean equations, control logic such as "if-then-else" statements as well as complex event sequences; . WAZ Media Group executives include Dr. Erich Schumann, Lutz Glandt, Bodo Hombach, and Dr. Detlef Haaks. For further information please visit www.waz.de

About amasol AG

amasol AG is an IT consulting firm for information and communication technology and is based in Munich, Germany. Founded in 1999, amasol's core business is, helping their service provider and enterprise customers optimize the investment in their IT infrastructure by deploying industry leading IT management solutions (network-, system-, application- and service management). amasol's carefully selected products and customized services are designed to offer customers a quick implementation of successful business processes. Customers include service providers and medium and large enterprises that rely on mission-critical IT systems. For further information please visit http://www.amasol.de

About Concord Communications

Concord Communications, Inc. (NASDAQ: CCRD) is a global provider of Business Service Management (BSM BSM Business Service Management
BSM Basic Security Module
BSM Best Stations Memory (Pioneer car stereos)
BSM Business Systems Modernization
BSM Bronze Star Medal
BSM Black Student Movement
BSM Benilde-St.
) software that reduces IT downtime, improves capacity planning, and optimizes service level management - thereby enabling customers to increase revenue and productivity. Built on more than 100 technology patents, Concord's family of world-class solutions addresses the needs of enterprise customers across 17 vertical markets, managed service providers, and both wireless and wireline telecommunications carriers. These solutions enable organizations of all sizes to map IT services to business needs, measure the actual end-user experience, and manage voice or data applications, systems, and networks.

More than 7,500 customers worldwide use Concord's software, including 23 of the world's 24 largest service providers, 14 of the world's 20 largest banks, and 11 of the world's 20 largest insurance companies. Founded in 1986 and headquartered in Marlboro, Massachusetts, USA, Concord maintains offices around the globe and can be found on the web at www.concord.com.

Concord Communications, Inc., the Concord logo, eHealth, and SPECTRUM are trademarks of Concord Communications, Inc. All other trademarks are the property of their respective owners.

Forward-looking statements made in this press release are made pursuant to the safe harbor Safe Harbor

1. A legal provision to reduce or eliminate liability as long as good faith is demonstrated.

2. A form of shark repellent implemented by a target company acquiring a business that is so poorly regulated that the target itself is less attractive.
 provisions of the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995. Readers are cautioned that all forward-looking statements involve risks and uncertainties, and actual results could differ materially from the forward-looking statements contained herein. Risks and uncertainties include, without limitation, risks detailed in the Company's filings with the Securities and Exchange Commission, including but not limited to, the Company's annual report on Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
 and quarterly reports on Form 10-Q Form 10-Q

See 10-Q.
. Any forward-looking statements should be considered in light of all these factors. The information contained in this press release is applicable only today and should thereafter be considered historical and will no longer constitute the Company's current expectations. The Company undertakes no obligation to update information contained in this press release.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:May 17, 2005
Words:1011
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