Magellan Specialty Health Awarded TriWest Contract to Provide Nurse Advice Telephone Service; Contract Expands Upon Existing Magellan Relationship with TriWest.Business Editors/Health/Medical Writers PHOENIX and COLUMBIA, Md.--(BW HealthWire)--Jan. 5, 2000 TriWest Healthcare Alliance TriWest Healthcare Alliance is a Phoenix, Arizona based corporation owned by an alliance of 16 Blue Cross Blue Shield franchises and two university hospitals.[1] Corp. and Magellan Specialty Health, an operating division of Magellan Health Services health services Managed care The benefits covered under a health contract , Inc. (NYSE NYSE See: New York Stock Exchange :MGL MGL Massachusetts General Laws MGL Moenchengladbach, Germany MGL Mongolian Airlines (ICAO code) MGL Mascon Global Limited (New Delhi, India) MGL Multiple Greek Letter MGL Milpitas Golfland ) have expanded their business relationship to include the TRICARE Line for Care in the 16-state TRICARE Central Region. The business, which was won through a competitive process, takes effect on April 1, 2000. Under the agreement, Magellan will offer telephonic nurse advice line services to TRICARE beneficiaries who have questions concerning their health care or health-related topics. The Magellan Behavioral Health Behavioral health was first used in the 1980's to name the combination of the fields mental health and substance abuse. As an example, an organization serving both mental health and substance abuse clients might refer to its practice as behavioral health or division of Magellan Health Services, Inc., is currently a subcontractor One who takes a portion of a contract from the principal contractor or from another subcontractor. When an individual or a company is involved in a large-scale project, a contractor is often hired to see that the work is done. to TriWest for mental health and substance abuse services in the TRICARE Central Region. TRICARE is a regionally managed health care program for active duty and retired members of the uniformed services The Army, Navy, Air Force, Marine Corps, Coast Guard, National Oceanic and Atmospheric Administration, and Public Health Services. See also Military Department; Military Service. and their families. "The TriWest-Magellan relationship has proven successful in the mental health area. Magellan has done a wonderful job to date and we are looking forward to expanding our relationship and having them deliver the health care advice line services for the 750,000 beneficiaries in our Region," said Dave McIntyre, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , TriWest Healthcare Alliance. "This expanded relationship also sets the foundation for some enhancements that the two organizations may bring to the TRICARE program in the Central Region." TriWest's TRICARE Line for Care currently receives approximately 7,000 to 8,000 calls per month and is accessed via a toll free number. Magellan will hire an additional 10 to 20 registered nurses and other staff at its call center to support the new agreement with TriWest. The registered nurses will answer beneficiaries' health questions and provide health care information. Beneficiaries will also have the option of listening to an audio tape from an extensive library of information on over 400 health topics. "Magellan offers health care organizations, such as TriWest, a broad range of specialty health care services including behavioral health services and demand and disease management," said Clarissa Marques Marques may refer to:
Magellan Specialty Health serves over 3 million members through its contracts with health care organizations, employers and other payors and provides two main types of services to its customers - specialty care management and disease management programs. Its parent organization, Magellan Health Services, Inc. (NYSE:MGL), is a Fortune 1000 company and the country's leading specialty managed care organization. TriWest Healthcare Alliance is a Phoenix-based management service organization that is contracted with the Department of Defense for the managed care support and administration of the TRICARE program in the TRICARE Central Region. The goal of TriWest's 650 employees is to provide the TRICARE beneficiaries in the 16-state region with access to cost-effective, quality health care and superior customer service. |
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