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Macromedia provides solution for online events.


Online-communications software provider Macromedia (Macromedia, Inc., San Francisco, CA, www.macromedia.com) A software company specializing in multimedia authoring tools that was acquired by Adobe Systems, Inc. in mid-2005. It was founded in 1992 by the merger of Authorware, Inc., which was founded in 1984, and MacroMind-Paracomp. , Inc. has announced the availability of an all-inclusive Web event solution, providing customers with the opportunity to create, host and manage a Web seminar while eliminating travel and external event expenses.

[ILLUSTRATION OMITTED]

Macromedia Breeze supports data exchange with a company's marketing and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  system, enabling the import of prospect contact information, registration and attendance tracking, and the export of results to CRM systems for sales follow-up follow-up,
n the process of monitoring the progress of a patient after a period of active treatment.


follow-up

subsequent.


follow-up plan
.

The solution includes an online seminar room within Macromedia Breeze for up to 2,500 participants, event management and tracking capabilities and event consulting services Noun 1. consulting service - service provided by a professional advisor (e.g., a lawyer or doctor or CPA etc.)
service - work done by one person or group that benefits another; "budget separately for goods and services"
 for marketing professionals.

Anyone with an Internet-connected PC can instantly join any Breeze event. Breeze is deployed using Macromedia Flash Player and is installed on more than 98 percent of browsers worldwide. No special downloads are needed.

www.macromedia.com
COPYRIGHT 2005 Technology Marketing Corporation
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Web-Based Customer Service
Publication:Customer Interaction Solutions
Article Type:Brief Article
Geographic Code:1USA
Date:Sep 1, 2005
Words:136
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