Maaya Enhances its e-Support Solution With Verity's Advanced Search Technology; Maaya's CRM Customers To Benefit From Faster Search Results and Lower Costs.Business Editors & Technology Writers MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Oct. 23, 2001 Maaya Corporation, a premier provider of enterprise e-support and enterprise relationship management applications, today announced an OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and agreement with Verity, a leading provider of infrastructure software that powers enterprise portals See corporate portal. and e-business applications. Maaya will integrate Verity's advanced search technology, into its flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , BizConnect. "BizConnect is focused on unifying all customer content by eliminating duplication and irrelevance ir·rel·e·vance n. 1. The quality or state of being unrelated to a matter being considered. 2. Something unrelated to a matter being considered. Noun 1. of information for our enterprise customers. Our collaboration with Verity further strengthens our solution by providing quick and easy access to customer content," said Mandeep Khera, Chief Marketing and Sales Officer of Maaya. "It will also speed up information search and retrieval processes critical in e-support and managing customer relationships, and can dramatically reduce customer support and retention costs." With BizConnect, enterprises can organize information in a way that best utilizes knowledge within their company. They can automatically organize this information into intelligent categories for the delivery of targeted and personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. information to the right people at any given time. Users can navigate directly to the information they need through user-friendly interfaces. "Verity is pleased to collaborate with Maaya by integrating our advanced search technology into Maaya's BizConnect solution. The Verity software will help Maaya speed up knowledge retrieval processes critical in e-support, and customers will be able to access information faster and easier," said Adina Crossley, Director of Channel Programs at Verity. "This is a valuable collaboration for both companies, as it reinforces Verity's leadership position in the next-generation enterprise search market while helping Maaya's customers improve their support systems and communications channels Also called a "circuit" or "line," it is a pathway over which data are transferred between remote devices. It may refer to the entire physical medium, such as a telephone line, optical fiber, coaxial cable or twisted wire pair, or, it may refer to one of several carrier frequencies ." In addition, BizConnect empowers enterprises with weblets, which are personalized business portals to manage customers, partners and affiliates' interactions. The weblets harness the power of distributed computing (1) The use of multiple computers networked throughout a wide geographical area, or the world via the Internet, in order to solve a single problem. See grid computing. (2) The use of multiple computers in an enterprise rather than one centralized system. to effectively resolve issues faced by large-scale centralized cen·tral·ize v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es v.tr. 1. To draw into or toward a center; consolidate. 2. solutions such as scalability, security, autonomy and deployment complexity. About Maaya Corporation Based in Mountain View, Calif., Maaya is a provider of personalized enterprise e-support and enterprise relationship management software. This application leverages Maaya's web-services mediation infrastructure that helps enterprises in facilitating and managing the exchange of web-based services between enterprises, customers, partners and service providers. Some of the current customers include Cisco Systems “Cisco” redirects here. For other uses, see Cisco (disambiguation). Cisco System,Inc. (NASDAQ: CSCO, HKSE: 4333 ) is an American multinational corporation with 54,000 employees and annual revenue of US $28.48 billion as of 2006. , Maxtor and Quantum Corporation. Maaya's investors are Softbank Venture Capital and Cambrian Ventures. For more information, visit Maaya on the Web at http://www.maaya.com. |
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