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MTI Complements Microsoft Speech Server 'MSS' Hosting Environment with Pronexus VBSALT, the First IVR Development Tool for the MSS Platform.


OTTAWA -- Pronexus Inc.

Hosted IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time.  tool & MSS MSS - maximum segment size  platform offering minimizes capital investment, simplifies development & deployment of speech applications, and reduces time-to-market

Pronexus Inc. (www.pronexus.com), an IVR and speech solutions innovator who brought the power of .NET to the field, and Message Technologies Inc. (www.messagetech.com), today announced that they have reached a reseller and hosting agreement. Message Technologies, Inc. (MTI MTI Ministry of Trade and Industry (Singapore)
MTI Metal Treating Institute
MTI Moving Target Indicator (radar)
MTI Magyar Távirati Iroda (news agency in Budapest, Hungary) 
), an industry-leading provider of speech IVR hosting, services and solutions, will resell Pronexus' VBSALT(and offer hosting services for development, testing and production of VBSALT applications, all as part of the company's new Microsoft Speech Server The Microsoft Speech Server is a product from Microsoft designed to allow the authoring and deployment of IVR applications incorporating Speech Recognition, Speech Synthesis and DTMF.  initiative.

"The MTI - Pronexus initiative to offer Microsoft Speech Server and VBSALT hosting services will provide mid-market companies even greater accessibility to speech technology solutions, helping to make speech a pervasive technology for companies of all sizes," said Teresa Fagan, director of Marketing for Microsoft Speech Server. "Tools such as Pronexus' VBSALT help deliver the business benefits of speech technologies at the lowest total cost of ownership."

VBSALT, the first Rapid Application Development (RAD) tool for MSS 2004 R2, accelerates speech application development by combining a powerful graphical design interface for call flow and call control with proven best practices for voice user interface (VUI (Voice User Interface) A voice-controlled application on a computer, PDA or smartphone. A VUI is more sophisticated than an interactive voice response (IVR) system. It implies a wide range of commands rather than just voicing "yes" or "no." Contrast with GUI. ) development - critical ingredients for speech application success.

Through the offering, MTI will provide customers with both a hosted test bed and a hosted production environment for supporting the MSS 2004 R2 platform and VBSALT runtime for end-customer applications. In addition, training for the VBSALT development tool, will be available through MTI. Developing, testing, and deploying speech-enabled IVR applications using VBSALT and MTI's hosted environment offers several benefits, including:

- Minimized Capital Investments: With MTI's hosted Microsoft Speech Server and VBSALT offering, organizations can help lower the upfront capital investment in telecom lines, telephony cards, platform costs, telephony servers A computer in a network that provides telephone integration. The term may refer to the entire system or to just the plug-in boards and software. An Internet telephony server links phone lines to the Internet.  and software licenses In computing, software that is copyrighted and licensed under a software license is done under a variety of licensing schemes. For end-users there are proprietary licenses and there are free software licenses, and there are proprietary Within these schemes are further classifications.  and benefit from a pay-as-you-go model.

- Reduced Time-to-Market: Hosting eliminates the need to deal with infrastructure set-up, configuration and installation of telephony hardware and VBSALT software, since MSS 2004 R2 and the RAD tool Any program or utility that speeds up the development and programming of an application. Visual programming tools are widely used to quickly develop graphical front ends.  have been pre-integrated by MTI.

- Reliability, Flexibility & Scalability: MTI's hosted MSS 2004 R2 environment provides developers with on-demand capacity expansion, in a fault tolerant The ability to continue non-stop when a hardware failure occurs. A fault-tolerant system is designed from the ground up for reliability by building multiples of all critical components, such as CPUs, memories, disks and power supplies into the same computer. , carrier-grade infrastructure. In addition, VBSALT's flexible architecture (which allows completely independent IVRs to run on one machine), enables developers to easily deploy, modify or shut down IVRs, with no impact to other applications and with minimum disruption to customer service levels.

- Reduced Project Risk: VBSALT and MTI's hosting environment See hosted environment.  enable the design, development, and testing of IVR speech applications in a real-world environment before committing to full-fledged deployment.

"Working with a great IVR hosting provider, such as MTI, enables us to realize our vision of making speech affordable and simple to use," stated Mike Byrnes, Director of Business Development at Pronexus Inc. "MTI's hosting environment, coupled with our VBSALT development tool, provide the technological and financial elements necessary for giving organizations, especially those in the SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge.  space, the opportunity to benefit from the power of speech technology."

"Pronexus' technology combined with our hosting services will make speech technology a viable option for many businesses who may not have considered it in the past," said Darrell Knight, President of Message Technologies, Inc. " The high initial capital investment required to develop speech IVR applications has been a deterrent to wide-spread adoption. Emerging technology such as the VBSALT tool, combined with the Microsoft platform is allowing us to aggressively price hosting and development options to widen the choices within the speech industry."

VBSALT will be fully available from MTI as of August 1st 2005.

About Pronexus Inc.

Founded in 1993, Pronexus Inc. is the developer of VBVoice(TM) and VBSALT(TM), the only Rapid Application Development toolkits for telephony and speech inside Visual Studio.NET that blend both GUI (Graphical User Interface) A graphics-based user interface that incorporates movable windows, icons and a mouse. The ability to resize application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based interface.  and sophisticated programming. Pronexus also provides VeoSuite, a range of turnkey applications for Microsoft Speech Server, and a complement of professional services (job) professional services - A department of a supplier providing consultancy and programming manpower for the supplier's products.  that voice-enable a variety of industries. Comprehensive support and acclaimed training complete the firm's offerings.

About Message Technologies, Inc.

MTI (Message Technologies, Inc.) is an industry leader in providing Interactive Voice Response (IVR) and speech technologies. Its mission is to deliver innovative and affordable interactive voice solutions with maximum customer satisfaction. With over 2000 customers throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere.  and Canada, MTI specializes in speech IVR outsourcing services, including VoiceXML and SALT hosting. MTI also provides senior telephony and speech professional services for the design, development, deployment and ongoing testing of speech-enabled applications. It handles every part of the speech application infrastructure including trunk and platform provisioning, business continuation planning, monitoring, web access, physical and logical security and co-location, and live agent services. For more information about MTI, please visit its website at www.messagetech.com.
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Publication:Business Wire
Geographic Code:1CANA
Date:Aug 1, 2005
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