MRO Software Earns Highest Level Of PinkVerify Certification; Maximo Enterprise Suite Supports IT Service Management Best Practices.BEDFORD, Mass. -- MRO Software MRO Software, Inc. - formerly known as PSDI, was a software firm based in Bedford, Massachusetts, which published Maximo, the top-selling Enterprise Asset Management system in the market. , the leading provider of strategic asset and service management solutions, today announced that its Maximo(R) Enterprise Suite (MXES) has earned Pink Elephant's PinkVerify(TM) certification for ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). (IT Infrastructure Library)-compatible software solutions. Pink Elephant (1) (Pink Elephant Inc., The Netherlands, www.pinkelephant.com) An IT service management provider founded in 1979 with operations throughout North America and the Asia Pacific region. is one of the world's leading consulting and training providers in ITIL standards, a best practice framework designed to optimize IT service management processes.PinkVerify(TM) recognizes software solutions that have been objectively evaluated and certified See certification. by Pink Elephant IT Service Management Consultants. Solutions that are verified in four out of seven support processes - Incident, Problem, Change and Configuration Management - are verified as ITIL Service Support. Solutions that are verified for the above four support processes, plus at least one of the remaining three processes - Service Level, Release and Availability Management - receive the Enhanced verification, the highest level of PinkVerify(TM) certification. Maximo Enterprise Suite met the requirements for all seven processes and received the Enhanced verification, the highest level of PinkVerify certification. "Our ability to seek and receive the highest level of PinkVerify certification validates our strategy and the resources we committed to our recent development program and launch of Maximo Enterprise Suite," said Jack Young, executive vice president products and technology at MRO Software. "Our customers can be assured that the IT Asset Management (ITAM ITAM Instituto Tecnológico Autonomo de Mexico ITAM Instituto Tecnológico Autónomo de México ITAM Immunoreceptor Tyrosine–based Activation Motif ITAM Information Technology Asset Management ITAM Integrated Training Area Management (Program) ) and IT Service Management (ITSM ITSM Information Technology Service Management ITSM Information Technology Security Manager ITSM Indirect Tensile Stiffness Modulus ITSM Information Technology System Management ITSM Ibm Tivoli Storage Manager ITSM It Service Management ) functionality in MXES supports ITIL standards and provides them with a certified solution for their IT asset and service management requirements." As businesses become more dependent on technology, the need to establish and follow best practices and standards is increasingly important. ITIL standards address critical issues such as IT skill sets, customer service and security requirements, service management, the range and frequency of IT changes, and the increasing need to share information between business units. An objective third-party evaluation of best practices and standards can help ensure efficient use, management and deployment of IT assets. "It is exciting to see solutions providers, such as MRO Software, delivering products that support key ITIL processes," says David Ratcliffe, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Pink Elephant. "This further demonstrates the impact ITIL is having on IT departments and their organizations. Practitioners are demanding a method of identifying ITIL-compatible solutions, and manufacturers are meeting the demand head on. We are proud to add Maximo Enterprise Suite to our list of PinkVerified products." PinkVerify(TM) is the IT service management toolset "stamp of approval" given by Pink Elephant. For more information about Pink Elephant and PinkVerify(TM), please visit: www.pinkelephant.com About MRO Software MRO Software is the leading provider of strategic asset and service management solutions. Maximo Enterprise Suite, the Company's flagship solution, is delivered on a web-architected platform and increases productivity, optimizes asset performance, and service levels, reduces costs and enables asset-related sourcing and procurement across the entire spectrum of strategic assets. The Company's asset management solutions allow customers to manage the complete lifecycle of strategic assets including: planning, procurement, deployment, tracking, maintenance and retirement. Using MRO MRO In currencies, this is the abbreviation for the Mauritanian Ouguiya. Notes: The currency market, also known as the Foreign Exchange market, is the largest financial market in the world, with a daily average volume of over US $1 trillion. Software's solutions customers improve production reliability, labor efficiency, material optimization, software license compliance, lease management, warranty and service management across the asset base. MRO Software (Nasdaq: MROI MROI Marketing Return On Investment MROI Magdalena Ridge Observatory Interferometer (New Mexico) MROI Marginal Return on Investment ) is a global company based in Bedford, Mass., with approximately 900 employees, 10,000 customers and more than 260,000 end-users. The Company markets its products through a direct sales organization in combination with a network of international distributors. MRO Software has sales offices throughout North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , Europe, Asia/Pacific and Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. . Additional information on MRO Software can be found at http://www.mro.com. Maximo(R) is a registered trademark, and MRO Software(TM) is a trademark, of MRO Software, Inc. |
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