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MDSI Mobile Data Solutions Inc.: Xcel Energy Wins Prestigious Award.


RICHMOND, British Columbia This page is for the city of Richmond, British Columbia. For the federal electoral district in this locality see Richmond (electoral district); for the provincial electoral district see Richmond (provincial electoral district).  -- MDSI MDSI Multiple (Destination) Digital Speech Interpolation
MDSI Mobile Data Solutions Inc.
MDSI Mountain Data Systems, Inc (Boise, Idaho) 
 Mobile Data Solutions Inc. (TSX TSX Toronto Stock Exchange (TSE before April, 2002)
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:MDSI), the world's largest provider of enterprise-wide mobile workforce management solutions, is pleased to announce that Xcel Energy has won an award for outstanding customer service and operational excellence for their recently implemented outage management and mobile workforce management project.

Xcel Energy, a major natural gas and electricity company in the U.S. with regulated operations in 10 Western and Midwestern states, was recently recognized at the Field Service 2005 awards, in the "Seamless Technology Implementation And Deployment To Increase Service & Support Levels" category. Xcel Energy beat stiff competition from nominees in the aerospace & defense, industrial equipment, and high-tech industries to claim the award.

"We are extremely delighted to see one of our customers win an award for improved customer service and operational efficiencies, and we are pleased that Advantex has been a part of their success," said Erik Dysthe, MDSI's President, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  and Chairman.

Part of Xcel Energy's commitment to driving standardization and innovation across the enterprise through the use of technology involved implementing an integrated outage management solution that included MDSI's Advantex for enterprise-wide mobile workforce management and other applications as part of a fully integrated solution. Implementation efforts for Xcel Energy's outage management project touched on every aspect of customer service from the customer call, to field assets, to reliability, to construction and maintenance planning, and to outage and emergency responsiveness.

Between October 2004 and January 2005, MDSI's enterprise-wide mobile workforce management solution and SPL (1) (Systems Programming Language) The assembly language for the HP 3000 series. See assembly language for an SPL program example.

(2) (Structured Programming Language) See structured programming.

1.
 World Group's Outage Management System An Outage Management System (OMS) is a computer system used by operators of electric distribution systems to assist in restoration of power. Major Functions of an OMS
Major functions usually found in an OMS include:
 (OMS OMS - Opportunity Management System ) were rolled out to Xcel Energy's field service workers in the Denver/Boulder regions of Colorado, Minnesota, Wisconsin, North Dakota, and South Dakota. Xcel Energy has been able to automate the work for hundreds of workers to achieve improvements in customer service, regulatory compliance and productivity.

About Xcel Energy

Xcel Energy is a major U.S. electricity and natural gas company with regulated operations in 10 Western and Midwestern states. Formed by the merger of Denver-based New Century Energies and Minneapolis-based Northern States Power Co., Xcel Energy provides a comprehensive portfolio of energy-related products and services to 3.3 million electricity customers and 1.8 million natural gas customers through its regulated operating companies. In terms of customers, it is the fourth-largest combination natural gas and electricity company in the nation. Company headquarters are located in Minneapolis. More information is available at www.xcelenergy.com.

About MDSI

MDSI is the largest, most successful and experienced provider of enterprise-wide mobile workforce management software in the world. MDSI's software improves customer service and relationships and reduces operating costs by allowing companies to manage field resources more effectively. Headquartered in Richmond, BC, Canada, MDSI was founded in 1993 and has approximately 325 employees. The company has operations and support offices in the United States, Canada, Europe and Australia. MDSI services approximately 100 customers and has licensed more than 80,000 field service users around the world. MDSI is a public company traded on the Toronto Stock Exchange Toronto Stock Exchange (TSE)

Canada's largest stock exchange, trading approximately 1,200 company stocks and 33 options.
 (MMD) and on NASDAQ (MDSI).

MDSI Mobile Data Solutions Inc. (TSX:MMD) (NASDAQ:MDSI)
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:May 17, 2005
Words:513
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