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MCI ANNOUNCES FIRST SERVICE TO MANAGE 800 TRAFFIC SPLITS AMONG MULTI-CARRIERS

 WASHINGTON, Nov. 18 ~PRNewswire~ -- MCI Communications Corporation (NASDAQ-NMS: MCIC) announced today the first nationwide service to enables businesses to split their traffic on a single 800 number among MCI and other long distance carriers. The new service, which will be available when 800 portability takes effect in March of 1993, is called MCI 800 MultiManager.
 "MCI 800 MultiManager will allow businesses to take advantage of the benefits that 800 portability will offer -- choice, flexibility and diversity," said Jonathan Crane, president of MCI National Accounts. "Using this service, businesses that depend on 800 service for sales, customer service and other important applications can choose how they want to split their 800 traffic in order to ensure greater 800 service reliability."
 To support the service, MCI also announced that it will establish a new "MultiManager Support Center" that will provide dedicated support for 800 MultiManager users. Expected to open in January, the Support Center will be staffed by MCI technicians and customer service personnel who will work with MCI account teams to coordinate and manage all MCI 800 MultiManager service orders as well as provide customer support for contingency planning and trouble management.
 Choice, Flexibility and Diversity
 With 800 portability, companies for the first time will be free to move their 800 number to the long distance carrier or carriers of their choice without changing the 800 number. With the use of MCI 800 MultiManager, companies which select MCI as their "responsible organization" will have the flexibility to split their carriers for the purpose of adding network diversity. Responsible ort?ion is the term used to describe the long distance carrier designated by a customer to handle service issues for the 800 numbers.
 MCI 800 MultiManager users will be able to choose traffic splits among carriers based on such criteria as geographic areas, percent allocation, time of day and day of week, among other options expected to be available at the time of portability. Additional 800 MultiManager service features and pricing information are expected to be announced early in 1993.
 The ability to split 800 traffic will also enable 800 users to trial a carrier's 800 service or gradually migrate 800 traffic from one carrier to another without having to "flashcut" 800 service. This can provide for a more seamless transition process when changing 800 service providers.
 The 800 market is expected to grow from its current $7 billion a year business today to $8 to $9 billion by the end of 1993 as a result of increased applications for 800 service and increased competition as a result of portability. AT&T had a monopoly on the 800 market for a full 20 years. It wasn't until 1987, when MCI was able to enter the market, that consumers had a competitive choice in acquiring toll-free service.
 Currently, Bellcore assigns blocks of 800 numbers to individual long distance companies who then can market only the assigned numbers to their own customer base. The 800 portability decision is intended to provide users in the 800 market with the same freedom they now have to switch carriers without changing their regular phone numbers.
 MCI Communications Corporation, the nation's second largest long distance company, provides a full range of 800 service offerings as well as other voice and data services. The company, with 1991 revenue of nearly $10 billion, has more than 60 overseas offices in 55 countries and has one of the world's largest state-of-the-art networks.
 -0- 11~18~92
 ~CONTACT: Frank J. Walter of MCI, 212-326-4389~
 (MCIC)


CO: MCI Communications Corporation ST: District of Columbia IN: TLS SU: PDT

SM-TS -- NY008 -- 2212 11~18~92 09:45 EST
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Date:Nov 18, 1992
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