Lucent technologies to incorporate Netonomy's services management solution into its 3G high-speed data portfolio.Netonomy has announced that its customer self-service application A software application that allows a user to obtain information or complete a business transaction on the computer that has traditionally required the help of a human representative. Voice response systems and Web sites are widely used for self-service applications. See kiosk. , MyNetonomy, will be incorporated into Lucent Technologies' third-generation (3G) high-speed data portfolio for mobile operators. Lucent will optimize Netonomy's application to work with its 3G mobile network solutions, enabling Lucent's mobility customers to help enterprises more easily deploy 3G data services. MyNetonomy provides a wide range of self-provisioning and online enterprise account management capabilities that give business administrators and employees a simple, user friendly means of activating and managing their corporate and individual 3G data accounts and services. This can help mobile operators reduce operational expenses associated with calls to a customer service center and improve customer service by giving enterprises and their end-users greater control over their accounts. "We believe that enterprises will be the early adopters of 3G high-speed data services offered by mobile operators, and our best-of-breed self-service provisioning and enterprise account management application will make it easier for companies to deploy these services," commented John Hughes
tr.v. co·found·ed, co·found·ing, co·founds To establish or found in concert with another or others. co·found and executive vice president of Netonomy. "Lucent has taken an innovative approach by providing an end-to-end solution to mobile operators that enables them to address the demand among enterprises for 3G mobile high-speed data services and we are excited to be a key part of their visionary strategy." MyNetonomy will be incorporated into Lucent's 3G mobile high-speed data portfolio of end-to-end, pre-integrated solutions that enable business customers to access essential applications stored behind corporate firewalls via CDMA (Code Division Multiple Access) A method for transmitting simultaneous signals over a shared portion of the spectrum. The foremost application of CDMA is the digital cellular phone technology from QUALCOMM that operates in the 800 MHz band and 1.9 GHz PCS band. 2000 and UMTS (Universal Mobile Telecommunications System) The GSM implementation of the 3G wireless phone system. Part of IMT-2000, UMTS provides service in the 2 GHz band and offers global roaming and personalized features. (Universal Mobile Telecommunications System Universal Mobile Telecommunications System (UMTS) is one of the third-generation (3G) cell phone technologies. Currently, the most common form uses W-CDMA as the underlying air interface, is standardized by the 3GPP, and is the European answer to the ITU ) 3G wireless networks, as well as corporate wireless local area networks and public "hot spots hot spots acute moist dermatitis. ." "The research we've conducted with enterprises worldwide has revealed that a fast, intuitive activation process is a major requirement for the uptake of 3G high-speed data services among enterprise mobile professionals, and Netonomy's product helps 3G mobile operators deliver this functionality," said Jeff Cortley, director of offer management for Lucent's Mobility Solutions Group. |
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