Lucent Technologies Integrates Edgewater Networks' Plug & Dial in Its VoIP Solution for Service Providers to Simplify Setup and Reduce IP Phone Configuration Time from Hours to Minutes.SANTA CLARA Santa Clara, city, Cuba Santa Clara (sän`tä klä`rä), city (1994 est. pop. 217,000), capital of Villa Clara prov., central Cuba. , Calif. -- Using the EdgeView VoIP Support System and EdgeMarc router, Edgewater Networks' Plug & Dial solution has removed a significant pain point in the setup and support of hosted VoIP installations. Eliminating the Complexity of VoIP Installations Using the EdgeView VoIP Support System and EdgeMarc routers, Edgewater Networks' Plug & Dial solution reduces the complex, multi-step and error-prone process of router and IP phone setup to a virtually hands-free installation experience. In a hosted PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). or IP Centrex A telephone service in which an IP-based PBX is located in the telephone company's facilities. It connects to the customer via the LAN rather than by telephone wires. IP CENTREX offers voice over IP and other IP-based services as well as connectivity to the regular telephone system (PSTN). environment users simply plug their IP phone into the LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. , enter their phone number and password guided by voice prompts from the EdgeView system. This information is used by EdgeView to seamlessly authenticate the user with the feature server. Upon successful authentication, the EdgeView system will generate the appropriate configuration files, install them on the router and IP phones, reboot To reload the operating system, which restarts the computer. See boot. (operating system) reboot - (From boot) A boot with the implication that the computer has not been down for long, or that the boot is a bounce intended to clear some state of wedgitude. See warm boot. the phones and then send notifications to upstream OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware. systems. This level of automation dramatically reduces installation times from hours with the manual method to minutes using Plug & Dial. "EdgeView offers us a way to significantly shorten installation time with Plug & Dial. This feature enables the user to self-install, eliminating the need to pre-stage and configure IP phones. At the same time, the intuitive voice prompts have improved the out-of-box experience The term Out of Box Experience usually refers to computer hardware or software. It describes the experience a user has when installing and/or performing initial configuration on a piece of hardware or software. for customers," said Robert Baker, product manager, Lucent Technologies Converged Core Solutions. First to Market With Plug & Dial, Edgewater Networks continues to develop products that are first to market. Edgewater Networks' in-house development, extensive technology partnerships and customer base allow it to develop voice and video over IP solutions that solve real-world problems. "Edgewater Networks will continue to advance the VoIP market by developing customer-driven solutions. We believe that Plug & Dial is one of these solutions and is fundamental to driving market growth. Plug & Dial was developed with a few things in mind: reduce operating costs, improve customer service and drive sales for our service provider customers," said Dave Norman, Chief Executive Officer of Edgewater Networks, Inc. To learn more about how Plug & Dial can reduce operating costs and simplify the setup of VoIP, contact sales@edgewaternetworks.com or 408.351.7200. About Edgewater Networks Edgewater Networks develops products that ensure the secure and reliable delivery of IP based voice and video for service providers and enterprises. Edgewater Networks' products offer proven network and operational savings from the customer premises to the core of the network. EdgeMarc Series routers provide a VoIP aware NAT/Firewall, VoIP survivability sur·viv·a·ble adj. 1. Capable of surviving: survivable organisms in a hostile environment. 2. That can be survived: a survivable, but very serious, illness. , passive call quality monitoring and powerful but easy-to-use traffic management that ensures high quality voice and video. EdgeConnect managed Power over Ethernet Power over Ethernet or PoE technology describes a system to transmit electrical power, along with data, to remote devices over standard twisted-pair cable in an Ethernet network. switches provide simplified administration, remote configuration and QoS for converged voice, video and data networks. The EdgeView VoIP Support System offers proactive call quality monitoring (including VoIP MOS (1) (Metal Oxide Semiconductor) See MOSFET. (2) (Mean Opinion Score) The quality of a digitized voice line. It is a subjective measurement that is derived entirely by people listening to the calls and scoring the results from ), Plug & Dial IP phone configuration, and remote management and monitoring of VoIP endpoints. For more information about Edgewater Networks, Inc. please visit the company's website at www.edgewaternetworks.com or contact Oliver Davis at 415.595.7481. |
|
||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion