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Logicalis Celebrates Five Years in the Managed Services Business; Clients Are Drawn to Logicalis' Flexible Managed Services Offerings.


CINCINNATI -- Logicalis, Inc., an international IT integration company, today celebrates its fifth year of providing managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality  solutions to the enterprise market. The company services a diverse mix of clients with 24x7x365 end-to-end management and support from its rapidly growing Enterprise Business Operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets  Centers (EBOC EBOC Evidence-Based On-Call (website of medical conditions) ).

"We saw something missing from the managed services business several years ago and we knew we could offer something other providers were not," said Mike Cox

For other people named Michael Cox, see Michael Cox.
Mike Cox (born 1961) is the 52nd Michigan Attorney General, having served since January 1, 2003. He is the first Republican in 48 years to serve as Attorney General of Michigan.
, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Logicalis. "There was a lack of flexibility in the offerings from the providers already in the marketplace. We saw an opportunity to offer clients what they wanted whether that meant outsourcing their entire environment, just one area of their IT environment, helping them implement an in-house management solution, or simply out-tasking on a project level. After five years of running our Enterprise Business Operations Center (EBOC), we know this is exactly what businesses are looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
. We don't threaten in-house IT departments; we team with them and provide flexible offerings to deliver excellent service to their end-users."

Goss n. 1. Gorse.  International, a global corporation that specializes in advanced press and post-press technology, recently chose Logicalis as its managed services provider. "We had to migrate our entire data center, upgrade our enterprise environment and upgrade our SAP application while moving to a Goss-owned facility and we were on a tight timeframe," started Michael R. Masters, Manager Systems Development, Goss International. "We took our decision very seriously and considered all of our options. Logicalis was best able to deliver the level of risk mitigation we were looking for and the SAP expertise we required through their partnership with intelligence. From the day we signed the contract, the entire implementation and migration took only six months, which is phenomenal. Lots of providers would have signed up to do it, but Logicalis made it happen and that's what counts."

"With our flexible, customer-focused approach, Logicalis has grown its business to one third of our services revenue and we have seen customer growth of over 230% in the last couple of years," said Terry Laber, CIO CIO: see American Federation of Labor and Congress of Industrial Organizations.


(Chief Information Officer) The executive officer in charge of information processing in an organization.
 and Enterprise Services Managing Director. "In fact, the growth of our business necessitated our move to a larger facility. We have taken the opportunity to further enhance our operations center The facility or location on an installation, base, or facility used by the commander to command, control, and coordinate all crisis activities. See also base defense operations center; command center.  and the services we offer to our clients."

Cosi, a premium convenience restaurant with distinctive menu offerings, including sandwiches, salads, pizzas and bagels, featuring Cosi's authentic hearth-baked crackly-crust flatbread, has been a longtime Logicalis managed services client. "We have been with Logicalis for many years now and their service and support has been an asset to our organization," stated Larry vanGoethem, Director IT, Cosi. "I have found Logicalis to be a top-tier service provider," continued vanGoethem. "They are extremely customer-focused, highly responsive, and always look for ways to provide added value to Cosi. I consider them a vital business partner, and look to them to provide critical services as Cosi experiences significant growth-associated IT challenges over the next several years."

"Everyday we use the solutions we help our clients implement," said Wayne Kiphart, Director Managed Services, Logicalis. "We have been using and selling enterprise management solutions for over a decade. We bring the hard-to-find ability to optimize the applications and the expertise to get the most from IT management tools, particularly in heterogeneous environments. Logicalis is committed to maximized enterprise performance and we uphold ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC).  standards. We recently began offering retainer-based out-tasking for enterprise management that assists clients in getting the most from their application investment. This new offering is just another way we are delivering flexible service."

The company offers complete enterprise services solutions with full reporting, 24x7x365 management and support, and a world-class toolset that enables proactive rather than reactive administration of critical IT environments. Its services include full support for network devices, security, enterprise systems, IP telephony, backup, recovery and archiving, application management, performance tuning and more. The company continues to expand its offerings to best meet its growing customers' requirements.

Logicalis boasts three managed services facilities around the globe including facilities in the US, Europe and South America. The company's US EBOC recently moved to a larger multimillion dollar facility to support the continued growth of its managed services business.

About Logicalis

Logicalis is an international provider of high-performance IT integration solutions. Logicalis and its affiliated companies Affiliated Companies

A situation that occurs when one company owns a minority interest (less than 50%) in another company.

Also refers to companies that are related to each other in some way.

Notes:
An affiliated company is sometimes referred to as a subsidiary.
 employ 800 people worldwide, including highly-trained service specialists who specify, design, deploy and manage IT infrastructure to meet the needs of over 5,000 corporate and public sector customers. Logicalis maintains strong partnerships with technology leaders such as HP, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , Cisco and EMC (1) (EMC Corporation, Hopkinton, MA, www.emc.com) The leading supplier of storage products for midrange computers and mainframes. Founded in 1979 by Richard J. Egan and Roger Marino, EMC has developed advanced storage and retrieval technologies for the world's largest companies. .

Logicalis is a part of Logicalis Group, a division of Datatec Limited, a $2.5 billion business listed on the Johannesburg Stock Exchange Johannesburg Stock Exchange (JSE)

Established in 1886, the Johannesburg Stock Exchange is the only stock exchange in South Africa. Gold and mining stocks form the majority of shares listed.
. With its international headquarters in the UK, Logicalis Group's global revenue is approaching $500 million from operations in the US, UK, Germany and South America. In North America, Logicalis currently contributes nearly $350 million in revenue and has approximately 350 employees in the US. For more information, visit www.us.logicalis.com.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Oct 4, 2005
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