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LocusDialog releases OpenDialog.


LocusDialog recently announced the release of OpenDialog, the open-standard-based version of its auto-attendant and call routing application. Initially released on voice XML XML
 in full Extensible Markup Language.

Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations.
, OpenDialog can operate on the LocusDialog Speech Application Server or can be integrated onto a third-party voice XML platform, making it available as an application that can run alongside other VXML See VoiceXML.  applications. Leveraging the features of tile LocusDialogSTS standalone system OpenDialog and the LocusDialog Speech Application Server target open-standard platform providers wanting to add a robust and feature-rich speech-enabled auto-attendant and call routing application to their product offering, OpenDialog will include complete access to LocusDialog's phonetic dictionary, containing close to one million proper nouns. The company expects that this large phonetic dictionary combined with LocusDialog's advanced discourse manager technology can result in a call transfer efficiency rate in excess of 95 percent. The LocusDialog phonetic, speech and signal processing See DSP.  technologies combined with this dictionary this dictionary - Free On-line Dictionary of Computing  can significantly enhance the performance of speech recognition engines. This level of functionality and performance is critical in large vocabulary applications requiring a minimum number of dialog interactions to ensure a user-friendly calling experience. OpenDialog and the LocusDialog Speech Application Server provide support for various ASR (Automatic Speech Recognition) Using voice recognition to replace keypad entry for telephone voice menus. Typically used to speak the digits 0 through 9 insted of keying them, ASR systems may be able to recognize a limited vocabulary. See voice recognition and AVSR.  engines and VXML gateways via the LocusDialog gateway adapter; personalization and branding of speech applications; VUI (Voice User Interface) A voice-controlled application on a computer, PDA or smartphone. A VUI is more sophisticated than an interactive voice response (IVR) system. It implies a wide range of commands rather than just voicing "yes" or "no." Contrast with GUI.  (voice user interface) design and implementation for multilingual applications; and easily adaptable framework for other open standards such as SALT and X+V. www.locusdialog.com
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Title Annotation:New Products ...
Publication:Customer Interaction Solutions
Date:Sep 1, 2003
Words:234
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