Local Matters Expands Relationship with Fonecta Group in Finland.Fonecta Integrates Local Matters' FlexiQ Platform into Its New IP-Based Switching Platform DENVER Denver, city (1990 pop. 467,610), alt. 5,280 ft (1,609 m), state capital, coextensive with Denver co., N central Colo., on a plateau at the foot of the Front Range of the Rocky Mts., along the South Platte River where Cherry Creek meets it; inc. 1861. -- Local Matters has been awarded a contract from the Fonecta Group in Finland to integrate its already installed FlexiQ platform with Fonecta Group's new IP-based switching platform. The integration is underway and should achieve production status later this year. "Local Matters' FlexiQ platform has proven to be an effective solution for our DA agents. As we upgrade to an IP-based switching platform we want to maintain this advanced agent-facing environment to ensure our agents have the resources to offer our customers the highest quality of service," said Lauri Kangaslahti, director, Fonecta. The integrated FlexiQ offering, including the FlexiStation Directory Assistance (DA) services operator workstation will continue to provide Fonecta's agents with access to advanced customer information and utilizes the FlexiSearch engine. FlexiSearch is a directory data search engine enabling DA service providers to aggregate, manage and search both traditional and enhanced directory data from multiple sources. The application includes a variety of features designed to optimize optimize - optimisation high-speed, high-volume environments and support enhanced DA services, such as integrated movie and entertainment listing, driving directions and maps, and traffic conditions. "The integration of the Local Matters' FlexiQ platform into Fonecta's new IP-based switching platform reinforces its ability to provide excellent customer service and agent productivity in a wide variety of operating environments In computing, an operating environment is the environment in which users run programs, whether in a command line interface, such as in MS-DOS or the Unix shell, or in a graphical user interface, such as in the Macintosh operating system. ," said John Kemp John Kemp (c. 1380 – March 22 1454) was an English cardinal, archbishop of Canterbury, and chancellor. Biography He was son of Thomas Kemp, a gentleman of Ollantigh, in the parish of Wye near Ashford, Kent. , executive vice president for Local Matters. Currently 23 customers in 13 countries use the FlexiQ platform and related offerings from Local Matters. About Fonecta Fonecta is the market-leading directory service company in Finland. Through Fonecta's great variety of services contact information can be found regardless of time, place or the communication device at hand. Some of Fonecta's best-known services are the Phone Books, 02 02 02 and 118 directory assistance services, as well as Internet-based Fonecta Finder. Fonecta's services are altogether used more than 1.5 million times each day. Currently Fonecta has nearly 900 employees in ten locations in Finland. Fonecta Group's turnover in Finland reached approximately 160 million euros in 2007. Fonecta Group belongs to a pan-European directory services company European European emanating from or pertaining to Europe. European bat lyssavirus see lyssavirus. European beech tree fagussylvaticus. European blastomycosis see cryptococcosis. Directories SA, which in addition to Fonecta Group consist of De Telefoongids, De Gule Sider, Lokaldelen, Herold and Mediatel Group as well as TDC TDC Top Dead Center TDC Time-to-Digital Converter TDC Tabular Data Control TDC Total Development Cost TDC Texas Department of Corrections TDC The Discovery Channel TDC Torpedo Data Computer TDC Theater Deployable Communications Directories. European Directories SA operates in the Netherlands, Finland, Austria, the Czech Republic Czech Republic, Czech Česká Republika (2005 est. pop. 10,241,000), republic, 29,677 sq mi (78,864 sq km), central Europe. It is bordered by Slovakia on the east, Austria on the south, Germany on the west, and Poland on the north. , Slovakia, Denmark and Sweden, among other countries. www.fonecta.com About Local Matters Local Matters, Inc. is a media technology solutions provider and specialized spe·cial·ize v. spe·cial·ized, spe·cial·iz·ing, spe·cial·iz·es v.intr. 1. To pursue a special activity, occupation, or field of study. 2. online media publisher, focused on the local search industry. It offers solutions that enable consumers to search for local content on the Internet Internet Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the and through voice-based directory assistance. Local Matters owns and operates a network of thousands of locally oriented o·ri·ent n. 1. Orient The countries of Asia, especially of eastern Asia. 2. a. The luster characteristic of a pearl of high quality. b. A pearl having exceptional luster. 3. websites with content directed at consumers seeking extensive information about specific local shopping or planning activities. Local Matters delivers its media technology solutions to 22 Yellow Pages publishers in 14 countries, and 23 directory assistance service providers in 13 countries. Visit the company at www.localmatters.com. |
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