Line4 announces latest CTI product suite.Line4, a provider of contact center applications, has announced the release of the company's latest generation of computer-telephony integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) technology, aimed at bringing the small and medium-sized contact center market a cost-effective cost-effective, n the minimal expenditure of dollars, time, and other elements necessary to achieve the health care result deemed necessary and appropriate. , simple-to-use CTI solution. "ActionSuite has been designed as a simple-to-use system, allowing a contact center to migrate to a CTI environment quickly without having an in-house IT department," said Line4 CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Dave Shanahan in a statement. Line4's ActionSuite product suite is unique in the marketplace, according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. the company, because of the superior value it provides its clients at a cost-effective price. "With the ActionSuite family of products, we are able to offer this solution to contact centers with 20-250 agents," continued Shanahan. www.line-4.com |
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