Line4 ActionSuite Distributor Agreement with Envision Telecommunications Consulting Group.ALAMEDA Alameda (ăləmē`də, –mā`də), city (1990 pop. 76,459), Alameda co., W central Calif., on an island just off the eastern shore of San Francisco Bay; settled 1850, inc. as a city 1884. , Calif. -- Line4 is pleased to announce the signing today of a Distributor Agreement with Envision Telecommunications Consulting Group, covering the ActionSuite(TM) family of Computer Telephony Integration Computer Telephony Integration - Computer Telephone Integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) products. Line4 also announced today the release of ActionSuite(TM), its latest generation of Computer Telephony Integration (CTI) technology which promises to bring the small and medium-sized Contact Center market a cost effective, simple to use CTI solution. This technology was previously available only to larger businesses able to afford the sizable budget requirements and in-house I/T I/T Inner Tank knowledge required for implementation. In the near future Line4 anticipates expanding the ActionSuite(TM) product line with the introduction of products which will eliminate the need for expensive telephone switches through the integration of an open source software PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). product. "What attracted me to Line4's ActionSuite(TM) product family was the exceptional value these products can bring to our customers," said Christopher Love Christopher Love (1618 – August 22, 1651) was a Welsh Protestant preacher and advocate of Presbyterianism at the time of the English Civil War. Life Love was born at Cardiff, in Glamorganshire, Wales, in 1618. , President of Envision Telecommunications Consulting Group. "We are unaware of any other CTI product on the market today that has so much functionality at such an attractive price point." "We are excited about our relationship with Envision, as they will be able to bring our products to market quickly and efficiently," said Line4 CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Dave Shanahan. "Envision shares our commitment to providing superior client service, which is increasingly important in our competitive markets." The ActionSuite(TM) product line is sold through Line4's Distributor network as well as direct purchase from Line4. Line4 has been successfully providing its clients with reliable CTI solutions since 1988, providing customized CTI services for Fortune 50 clients as well as CTI solutions for small and medium-sized contact centers. For additional information please review our website (www.envisiontele.com) or contact Chris Love directly at 919-845-8900 ext 7514. |
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