Line4 ActionSuite Distributor Agreement Signed.ALAMEDA Alameda (ăləmē`də, –mā`də), city (1990 pop. 76,459), Alameda co., W central Calif., on an island just off the eastern shore of San Francisco Bay; settled 1850, inc. as a city 1884. , Calif. and QUEENSLAND, Australia -- Line4 is pleased to announce the signing today of a Distributor Agreement with Chain Reactive Solutions and Towerflex, covering the ActionSuite(TM) family of Computer Telephony Integration Computer Telephony Integration - Computer Telephone Integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) products. Line4 also announced today the release of ActionSuite(TM), its latest generation of Computer Telephony Integration (CTI) technology which promises to bring the small and medium-sized Contact Center market a cost effective, simple to use CTI solution. This technology was previously available only to larger businesses able to afford the sizable budget requirements and in-house I/T I/T Inner Tank knowledge required for implementation. In the near future Line4 anticipates expanding the ActionSuite(TM) product line with the introduction of products, which will eliminate the need for expensive telephone switches through the integration of an open source software PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN). product. "What attracted me to Line4's ActionSuite(TM) product family was the exceptional value these products can bring to our customers," said Andrew Winter, Marketing Director of Chain Reactive Solutions. "We are unaware of any other CTI product on the market today that has so much functionality at such an attractive price point." "With the combination of the outstanding technical expertise and support that can be provided by Towerflex with our dedication to professionally servicing and satisfying customers we expect a long and exciting future for Line4's ActionSuite products in Australia and New Zealand New Zealand (zē`lənd), island country (2005 est. pop. 4,035,000), 104,454 sq mi (270,534 sq km), in the S Pacific Ocean, over 1,000 mi (1,600 km) SE of Australia. The capital is Wellington; the largest city and leading port is Auckland. ," said Andrew Winter. "We are excited about our relationship with both Chain Reactive Solutions and Towerflex, as they will be able to bring our products to market quickly and efficiently," said Line4 CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Dave Shanahan. "Both Chain Reactive Solutions and Towerflex share our commitment to providing superior client service, which is increasingly important in our competitive markets". The ActionSuite(TM) product line is now sold in Australia through Line4's Distribution Network. Line4 has been successfully providing its clients with reliable CTI solutions since 1988, providing customized CTI services for Fortune 50 clients as well as CTI solutions for small and medium sized contact centers. For additional information please review our website (www.line-4.com) or contact Andrew Winter directly on 07 3829 2560 or 0438 812501 |
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