Printer Friendly
The Free Library
18,914,692 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

Lincoln Electric Deploys 200 Motion Tablet PCs and mySAP CRM to Maximize Sales Force Efficiency.


AUSTIN, Texas -- Lincoln Electric Lincoln Electric NASDAQ: LECO is a company in Cleveland, Ohio, United States that manufactures arc welding equipment. They are a worldwide leader in production of welding equipment and have subsidiary companies around the globe, including recent strong growth in China.  (Nasdaq:LECO), the worldwide leader in the design and manufacturing of welding products, recently deployed 200 Motion Computing Motion Computing is a Tablet PC company located in Austin, Texas. All computers produced by Motion are in the slate form factor; current products include LS800, LE1600, LE1700, and C5. (TM) tablet PCs (1) A tablet computer environment from Microsoft that is based on an enhanced version of Windows XP. Designed to function more like a portable writing tablet than previous tablet-based computers, it includes handwriting recognition as well as the ability to retain handwritten words  as part of its enterprise-wide mySAP(TM) Customer Relationship Management (mySAP CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) implementation to streamline sales processes across its entire U.S. sales force.

Previously, Lincoln's sales force relied on a variety of legacy systems that created inconsistencies and duplication of customer data. Combining the capabilities of SAP Mobile Sales, a CRM solution, with Motion's tablet PCs, Lincoln will create a consolidated view of customer accounts, improving the tracking of sales leads and delivering real-time reporting of customer activities and revenues.

By providing field sales representatives with activity management capabilities and giving them remote access to customer and account information, Lincoln Electric's sales force will have a more efficient process, allowing real-time customer account management capabilities.

Lincoln Electric standardized on Motion M1400 Tablet PCs for its sales force after an extensive evaluation of four different systems. Lincoln found cost savings in deploying the M1400 tablets in lieu of a laptop and PDA (Personal Digital Assistant) A handheld computer for managing contacts, appointments and tasks. It typically includes a name and address database, calendar, to-do list and note taker, which are the functions in a personal information manager (see PIM).  for each sales rep to support CRM applications.

"The decision to go with Motion's M1400 was actually an easy one," said John Goetz, CRM project manager, Lincoln Electric. "The large flat-screen display and secure fingerprint reader A scanner used to identify a person's fingerprint for security purposes. After a sample is taken, access to a computer or other system is granted if the fingerprint matches the stored sample. A PIN may also be used with the fingerprint sample.  sold us almost immediately. The sign-on process is so simple and secure."

"I used to carry both a PDA and a laptop," said Shawn Vincel, district sales manager sales manager ngerente m/f de ventas

sales manager ndirecteur commercial

sales manager sale n
, Lincoln Electric. "The Motion tablet, combined with the mySAP CRM solution, has lightened my load considerably, delivering improved information and increasing my productivity when I'm on the road. For example, we're training our sales team to input client information into the mySAP CRM system in real time, which is an attainable proposition with the M1400's pen and voice features. This provides our sales force with up-to-the minute customer information, which enhances our ability to serve customers."

The initial tablet rollout began in spring 2004. The rollout is now complete and 200 tablets strong. All are running mySAP CRM, along with Motion Pak, which includes:

--Microsoft's OneNote(TM) 2003 to capture typed text, hand-written notes, images, drawings and sound.

--Microsoft(R) Streets & Trips for accessing directions to any city in the U.S. and Canada.

--Alias(R) Sketchbook(TM) Pro enables the sales force to express visual ideas.

"We're getting a lot of positive feedback from customers who are implementing CRM initiatives for the distributed work force on Motion's tablets," said Ralph Spagnola, Motion's vice president of sales. "Customers like Lincoln Electric show us what a great productivity tool the tablet is for road warriors
This article is about the professional wrestling team, for other uses see Road warrior


The Road Warriors were a professional wrestling tag team famously comprised of Michael "Hawk" Hegstrand and Joseph "Animal" Laurinaitis, though other members
."

About Motion Computing

Motion Computing -- a mobile computing Using a computing device while in transit. Mobile computing implies wireless transmission, but wireless transmission does not necessarily imply mobile computing. Fixed wireless applications use satellites, radio systems and lasers to transmit between permanent objects such as buildings  and wireless communications wireless communications

System using radio-frequency, infrared, microwave, or other types of electromagnetic or acoustic waves in place of wires, cables, or fibre optics to transmit signals or data.
 leader in vertical markets such as healthcare, field force automation, government and education -- combines world-class innovation and industry experience. Motion's tablet PCs and related ultramobile products enable people to use computers in new ways and places. Marketed through an experienced international reseller network and directly through its Web site, each Motion product is built to customer specifications. The company's new M1400 Tablet PCs and accessories are designed for users who need a combination of true mobility, power and versatility. For more information: www.motioncomputing.com

About Lincoln Electric

Lincoln Electric is the world leader in the design, development and manufacture of arc welding products, robotic arc-welding systems, plasma and oxyfuel cutting equipment. Headquartered in Cleveland, Ohio "Cleveland" redirects here. For the Cleveland metropolitan area, see . For other uses, see Cleveland (disambiguation).
Cleveland is a city in the U.S. state of Ohio and the county seat of Cuyahoga County, the most populous county in the state.
, Lincoln has operations, manufacturing alliances and joint ventures in 18 countries and a worldwide network of distributors and sales offices covering more than 160 countries. For more information about Lincoln Electric, its products and services, visit the Company's Web site at http://www.lincolnelectric.com.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

 Reader Opinion

Title:

Comment:



 

Article Details
Printer friendly Cite/link Email Feedback
Publication:Business Wire
Date:May 16, 2005
Words:607
Previous Article:Tensilica Xtensa LX Processor Tops EEMBC Networking 2.0 Benchmarks; Xtensa LX Beats PowerPC Full-Chip Results.
Next Article:IDS Scheer and Corticon Technologies ''Rule'' at SAPPHIRE with Collaborative Partner Agreement; Integration of ARIS Process Platform and Corticon...



Related Articles
SILICON MOTION'S LOW-POWER GRAPHICS CHIP SUPPORTS TABLET PC.(Silicon Motion LynxEM+)(Product Information)
Chemical Industry Leaders Choose mySAP CRM; SAP Delivers Chemical Industry-Specific Functionality; Companies to Benefit from SAP's Proven...
SAP launches customer-centric CRM. (Three Ideas to Make Life Easier).(mySAP Customer Relationship Management 3.1)
ClickSoftware integrates ClickSchedule 7.1 and mySAP CRM 3.1. (Strategic Alliances).(Brief Article)
SAP launches industry-specific CRM solution.(New Products)
IDS Scheer Helps Southwestern/Great American Successfully Deploy New CRM Technology Initiative; IDS Scheer Efforts Lead SWGA in a Five-Week CRM Pilot...
PCs on the move.(Technology Update)(Personal Computers)(Brief Article)
CEGEDIM announces acquisition of Target Software.(Happenings)(Brief Article)
AcxiomTeams with SAP.(Customer Inter@ction NEWS)
Americas' SAP Users' Group to Host Customer Relationship Management Forum.

Terms of use | Copyright © 2010 Farlex, Inc. | Feedback | For webmasters | Submit articles