Learners around the Globe Access Training in Own Language and Culture, Right from their Desktop; Multinational Organizations Train Customers and Employees from China to South Africa, Germany to Australia.

BELLEVUE, Wash. -- More than 73,069 salespeople and customers in more than 60 countries spanning the globe are completing online learning courses created by Bellevue, Wash.-based Knowledge Anywhere, Inc.

As multinational organizations seek out training solutions for both customers and employees, online training can provide a solution that transfers knowledge across countries and interprets training in multiple languages throughout multiple cultures and time zones.

According to the U.S. Department of Commerce, U.S.-based multinational corporations employed 30.1 million people in 2003 alone, 8.4 million of which were employed abroad. In a knowledge-based economy, online tools must be in place to provide consistency and accuracy across the globe.

Global Reach

Knowledge Anywhere, Inc. has architected online learning modules that are internationalized and localized for use around the globe, in numerous languages and multiple cultures, thereby enabling its clients to leverage their training dollars across the globe.

The thorough and precise process for content development that goes into an e-learning project as opposed to classroom learning, taps all resources within the organization and makes certain that the content is perfect. Because of the tenacity used to develop e-learning content, the internationalization and localization process further extends that collaboration and the content becomes richer and more thorough as a result.

Because of the company's expertise in this arena of online learning, it internationalizes and localizes in an efficient and accurate way that is respectful of budget, language differences and cultural nuances so that clients truly have a solid, relevant training module for every employee and customer.

"We help leading global organizations improve their revenue performance. Offering our clients practical solutions in Chinese, French and other languages extends our reach and positively impacts their top line growth," said Bob Sanchez, CEO and managing partner, Sales Performance International.

Staying Ahead of the Curve

As the Internet has enabled customers and workers to become more self-sufficient, people are empowered by using the Web to bank, buy homes, make changes to their benefits plan, and research and buy products. In many industries, including clinical laboratory diagnostics, there is a demand for an online component that is available to train on and learn about equipment. Often times, purchasing decisions are directly tied to whether or not the online asset is relevant and available.

Companies like Dade Behring that have embraced this consumer demand and provide their clients with an online training solution to learn how to use their products, are able to meet the consumer's needs and are viewed as a leader in the clinical diagnostics industry.

"We cannot possibly reach all of our customers with classroom training," said Nick Payne, director of product education and training, Dade Behring. "We have to look for ways to facilitate knowledge integration. Our approach with online training is to provide tools that integrate product knowledge into the job role. We need to reach out to our customers and employees and enable them to train on Dade Behring products from their desktop in order to save them time and travel and ensure that training is consistent across the globe. For companies with geographically dispersed employees, salespeople or customers, training those individuals for maximum self-sufficiency and productivity benefits the organization and, ultimately, frees up valuable resources. Finally, proving online training allows our customers and employees to lean in a 'just anytime' format."

ABOUT KNOWLEDGE ANYWHERE

Founded in 1998, Knowledge Anywhere, Inc. develops technology-based learning and performance management solutions for corporations around the globe via the Web.

Headquartered in Bellevue, Wash., Knowledge Anywhere's clients include Compuware, Louisiana Pacific, Kenworth, , Hewlett Packard, Microsoft Corp., Dade Behring Inc., Sales Performance International and Sysmex. You can learn more by visiting http://www.knowledgeanywhere.com/pso_ov.cfm or calling Knowledge Anywhere at 800-850-2025.