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Learn from Vince Lombardi.


This year's Super Bowl calls to mind the philosophy of Vince Lombardi, the late and legendary coach of the Green Bay Packers. Lombardi in his playing days was also a member of Fordham's famed "Seven Blocks of Granite The Seven Blocks of Granite was a nickname given to the 1936 Fordham University football team's offensive line. The Seven Blocks of Granite were: Leo Paquin, Johnny Druze, Alex Wojciechowicz, Ed Franco, Al Babartsky, Natty Pierce, and Vince Lombardi. " and later served as an assistant coach with the New York Giants
    This article is about the current National Football League team. For other uses, see New York Giants (disambiguation).

The New York Giants are a professional American football team based in the New York City metropolitan area.
, who this year won the championship trophy which bears his name.

Lombardi was huge on football fundamentals and in his day, he and his Packers dominated the game, winning the first two Super Bowls. At the chalkboard and on the practice field, he was keen on X's and O's and blocking and tackling, in essence the "three yards and a cloud of dust," philosophy.

Sound hopelessly old fashioned n. 1. A cocktail consisting of whiskey, bitters, and sugar, garnished with with fruit slices and often a cherry.

Noun 1. old fashioned - a cocktail made of whiskey and bitters and sugar with fruit slices
? Guess what, it worked. The result was one of the most successful organizations in the history of sport.

Come to think of it, Lombardi's tenets would be a pretty good approach to the insurance marketing game too, because unless your agencies and brokerages build on the sound foundation of marketing fundamentals, you'll always fall short of the goal line. What are those fundamentals? Here's a refresher:

Invest. Set aside some serious dollars to find new markets and mine existing ones. If you don't spend the dollars, you simply can't sustain, much less grow, your business.

Forecast. Once you commit those dollars, spend them prudently. You should know before you invest what the response will be. And this holds for every advertising program you initiate.

Monitor. In these days of skyrocketing costs, perhaps it's unnecessary to remind you of this one. Still, I think it bears repeating that an eagle's eye on marketing costs can save thousands in the long run.

Test. Do it one piece at a time. Measure scientifically and compare the results. You won't be sorry. The cost versus the benefits should be in your favor.

Brand. Pick a color. UPS made brown, of all things, sexy. Pick a logo. Who knew what a swoosh swoosh  
v. swooshed, swoosh·ing, swoosh·es

v.intr.
1. To move with or make a rushing sound.

2. To flow or swirl copiously.

v.tr.
 was pre-Nike? Pick a story. Avis made one out of being No. 2 and it put them out there.

Build Retention. Profits come from the repeat business of loyal customers. They buy more, buy higher-priced options, buy more often, and are less price sensitive and less costly to serve. Learn their habits. Stay close to them.

Disclose. In an age of close corporate governance Corporate Governance

The relationship between all the stakeholders in a company. This includes the shareholders, directors, and management of a company, as defined by the corporate charter, bylaws, formal policy, and rule of law.
 scrutiny, of Sarbanes-Oxley, of Enron and Worldcom and Tyco, not to mention Marsh and AIG AIG addressee indicator group (US DoD)
AIG American International Group, Inc
AiG Answers in Genesis (religious group in defense of Scripture)
AIG Artificial Intelligence Group
AIG Australian Industry Group
, the mantra mantra (măn`trə, mŭn–), in Hinduism and Buddhism, mystic words used in ritual and meditation. A mantra is believed to be the sound form of reality, having the power to bring into being the reality it represents.  has to be "disclose, disclose, disclose."

Network. Join your local agent-broker trade association. Be active in the leadership. Take advantage of cooperative efforts with your colleagues. Partner with them wherever possible in ventures of mutual and complementary benefit.

Be Visible. Don't hide your light behind the proverbial pro·ver·bi·al  
adj.
1. Of the nature of a proverb.

2. Expressed in a proverb.

3. Widely referred to, as if the subject of a proverb; famous.
 bushel basket Noun 1. bushel basket - a basket large enough to hold a bushel
basket, handbasket - a container that is usually woven and has handles
. Get out and speak before groups of your colleagues and customers. Advance your image in your areas of expertise by writing frequently in the business press, and hold yourself open to interviews in the media.

Outsource. Don't leave all of the above to chance or to amateurs. If you don't have in-house capability, and the odds are you don't, outsource these tasks to a professional and proven marketing communications Marketing communications (or marcom) are messages and related media used to communicate with a market. Those who practice advertising, branding, direct marketing, graphic design, marketing, packaging, promotion, publicity, sponsorship, public relations, sales, sales  firm. This will save you time and money in the long run.

The simple point here is that before you move on to the more sophisticated marketing stuff, tear a page from Coach Lombardi's playbook.

TOM SLATTERY, a veteran editor and writer on industry affairs for more than 40 years, is Managing Director of Slattery-Esterkamp Communications in Baldwin, N. Y. He can be reached at riskletters@lrp.com.
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Title Annotation:BROKERAGE
Author:Slattery, Tom
Publication:Risk & Insurance
Date:Apr 1, 2008
Words:592
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