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Leading U.S. Utility Companies' Web Sites Reviewed To Determine What Bill Payment Options Are Rising In Popularity.


DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c53221) has announced the addition of Utility Bill Payment Choices to their offering.

Utility companies are under increasing pressure to offer new and innovative payment options, implement advanced billing systems to grow revenue and retain customers, and to develop and market electronic bill payment and processing for greater efficiency and customer convenience. The number of utility companies is growing rapidly in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. , and bill pay options are also increasing. As technology advances, methods for paying bills have become more numerous, varied and technologically advanced, and more companies offer customers the option of paying their utility bills from their own homes or offices.

The author reviewed leading U.S. utility companies' web sites to determine what bill payment options are rising in popularity. The web sites generally contain information on various options available to customers for bill payment. This report offers an up-to-date perspective of how utilities are addressing the alternative energy bill payment options.

The research identified a number of trends and impacts of bill payment options. This report analyzes the benefits of various bill payment options for both companies and customers, and offers insights into the future of utility bill payment trends.

This new report covers:

Executive Summary

Emergence of CI & B Systems

Growth in Bill Payment Options

Bill Payment Methods

e-Billing

Budget Billing

Kiosks/ATMs

Electronic Bill Presentation & Payment Strategies

Advantages to EBPP (Electronic Bill Presentment and Payment) Sending invoices to customers over the Internet. When payment is due, an e-mail is sent with a link to a Web page that contains the billing information and the payment services that are supported.  

Advantages for utilities

Advantages for customers

Overcoming Disadvantages to EBPP

Case Studies

NorthWestern Energy

San Diego San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay.  Gas & Electric

Southern California Gas This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article.  Company

BGE BGE Baltimore Gas and Electric
BGE Big Green Egg (grill)
BGE Beyond Good and Evil (Nietzsche)
BGE Busch Gardens Europe
BGE Branch If Greater or Equal
BGE Bacterial Growth Efficiency
 

Green Mountain Energy Co.

Bonita Bonita (Spanish and Portuguese for "beautiful") is the name of:
  • Bonita Magazine, an international men's magazine
  • Bonita, California
  • Bonita, Louisiana
 Springs Utilities

Vendor Profiles

LODESTAR lode·star also load·star  
n.
1. A star, especially Polaris, that is used as a point of reference.

2. A guiding principle, interest, or ambition.
 Customer Choice Suite

EDS (Electronic Data Systems, Plano, TX, www.eds.com) Founded in 1962 by H. Ross Perot (independent candidate for the President of the U.S. in 1992), EDS is the largest outsourcing and data processing services organization in the country.  Agility Alliance

Technology Vendors

Glossary

Companies Mentioned:

- BGE

- Bonita Springs Utilities

- EDS Agility Alliance

- Green Mountain Energy Co.

- LODESTAR Customer Choice Suite

- NorthWestern Energy

- San Diego Gas & Electric

- Southern California Gas Company

For more information visit http://www.researchandmarkets.com/reports/c53221
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Apr 2, 2007
Words:316
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