Leading Machine Tool Manufacturer Leverages Selltis to Drive Global Sales Efforts; Selltis Solution Displaces Existing Salesforce.com Installation at Climax Portable Machine Tools.Business Editors NEW ORLEANS--(BUSINESS WIRE)--May 7, 2002 Selltis LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control , a provider of industrial sales automation Sales Automation - Sales Force Automation software, today announced that Climax Portable Machine Tools, Inc. is using Selltis' hosted sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. (SFA See sales force automation. SFA - Sales Force Automation ) and customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) solution to streamline sales efforts, and improve communication and workflow for its global sales team. Selltis offers an integrated suite of tools mapped specifically to the industrial sales process A sales process is a systematic approach for performing product or service sales. The reasons for having a sales process include seller and buyer risk management, achieving standardized customer interaction in sales and scalable revenue generation. . Based in Oregon, Climax manufactures portable maintenance tools for the metal cutting industry, enabling customers to easily repair and maintain large industrial equipment on-site. With Selltis, Climax leverages a centralized system In telecommunications, a centralized system is one in which most communications are routed through one or more major central hubs. Such a system allows certain functions to be concentrated in the system's hubs, freeing up resources in the peripheral units. that can be accessed by Climax's worldwide sales organization from any location to manage leads and collaborate on sales opportunities. Prior to Selltis, Climax had deployed Salesforce.com to replace an obsolete home-grown CRM solution the company had been using. Although Salesforce.com was inexpensive to get into and provided the remote access that Climax's global sales team required, it did not fully support the company's key requirements. The solution could not be integrated with the third party quoting package Climax had purchased, making it difficult to manage leads from start to finish. Additionally, the database resided on a remote server, causing frequent service interruptions and resulting in lost time and productivity. With Selltis, Climax can centrally track leads, assign accounts to inside/outside sales, generate to-do lists, schedule call-backs, and manage and report on all sales activities. The server is located at Selltis, where all maintenance and support issues are handled, while the database is available directly on the desktop - providing Climax with the local control they need, without the costs and headaches of maintaining an in-house system. Selltis tracks all information and communications related to a client or prospect, enabling any member of the Climax team to bring any detail into focus at any given time. "Our team sales structure requires that information not be restricted to one or two people, but always available to everyone in order to present customers, partners, and prospects with seamless service," commented Steve Muhr, Vice President of North American North American named after North America. North American blastomycosis see North American blastomycosis. North American cattle tick see boophilusannulatus. Sales for Climax. "Selltis offers a complete view of all activities at all times to ensure this process is a smooth one." Even Climax's international sales agents can easily access information while on the road through Selltis' unique offline hosting platform, which enables them to utilize the database's full functionality without connecting to the Internet. Agents simply update and exchange data whenever they can get online, through a secure, firewall-protected link. Selltis provides seamless integration An addition of a new application, routine or device that works smoothly with the existing system. It implies that the new feature or program can be installed and used without problems. Contrast with "transparent," which implies that there is no discernible change after installation. with Climax's quoting package, so agents can quickly prepare quotes and other documents, and speed process time. Overall, Selltis has helped Climax improve sales operations, internal communications About Selltis LLC Headquartered in New Orleans, Selltis develops a range of products to offer a complete solution for industrial team-selling. The Selltis technology features built-in intelligence for industry-specific processes, providing sales teams with the tools they need to effectively manage the sales process from lead to quote - from integrated sales force automation to online partner relationship management (PRM PRM Partner Relationship Management PRM Parameter PRM Bureau of Population, Refugees and Migration (US State Department) PRM Partidul Romania Mare (Romania Mare Party) PRM Professional Risk Manager ). Selltis' customers include leading specialized manufacturers and distributors such as Rawson & Company, Sea-Port Controls, Crane Engineering, Climax Portable Machine Tools and Prager, Inc. For more information, contact Selltis at 985-727-3455, or visit the company's Web site at http://www.selltis.com. |
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