Leading Healthcare Company Signs Comprehensive Service Agreement with Dendrite.BEDMINSTER, N.J. -- Large Sales Organization Selects Dendrite's Latest Help Desk and Hardware Service Solution
Dendrite dendrite: see nervous system; synapse. International, Inc. (NASDAQ NASDAQ
in full National Association of Securities Dealers Automated Quotations
U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on : DRTE DRTE Defence Research Telecommunications Establishment ) a leading provider of marketing, sales, and clinical services solutions for the pharmaceutical industry, today announced that a broad-based life sciences company, signed a renewal for a multi-year services contract with Dendrite. This engagement was referenced in the fourth quarter earnings release earlier this month.
Under the agreement, the Company will consolidate their current support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services with Dendrite's help desk and hardware and asset management services, which are components of its First Source Sales Support(TM) solution. First Source(TM) is a best-in-class integrated set of services that support successful customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) and sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. (SFA See sales force automation.
SFA - Sales Force Automation ) activities.
The Company selected Dendrite's First Source Sales Support services, based on a proven track record and the ability to deliver a quality solution. In this solution, Dendrite provides a single point of contact for all technology and business process concerns that routinely impact mobile pharmaceutical sales professionals. Dendrite integrates the company's technical and process support teams to provide a seamless solution to the mobile professionals. This solution delivers consolidation of issue tracking and reporting to ensure timely resolution and accurate documentation.
Dendrite's Sales support solutions are being utilized across the deployed mobile technology platforms, including laptops; tablet PCs (1) A tablet computer environment from Microsoft that is based on an enhanced version of Windows XP. Designed to function more like a portable writing tablet than previous tablet-based computers, it includes handwriting recognition as well as the ability to retain handwritten words , and handheld PDAs. The service is tailored to maximize uptime while efficiently managing all assets from purchase through the useful life and finally liquidation The collection of assets belonging to a debtor to be applied to the discharge of his or her outstanding debts.
A type of proceeding pursuant to federal Bankruptcy .
"Dendrite is committed to delivering world-class help desk support and hardware services to each and every client. Our focus is on improving the productivity of our customers, to help them grow their business and deliver value," said Natasha Giordano, Senior Vice President at Dendrite. "The continued growth of this pharmaceutical company over the past few years is indicative of a strong management team, committed staff and quality products. Its expansive network of sales representatives will benefit from our support organization that will strive to meet and exceed their expectations."
Dendrite develops and delivers solutions that increase the productivity of sales, marketing, and clinical processes for pharmaceutical and other life science clients. Dendrite optimizes pharmaceutical product performance through a global solution framework of time-honored, custom-tailored technology, market insight and thought leadership. For more information, visit www.dendrite.com.
Note: Dendrite is a registered trademark of Dendrite International, Inc.
This document may contain forward-looking statements forward-looking statement
A projected financial statement based on management expectations. A forward-looking statement involves risks with regard to the accuracy of assumptions underlying the projections. that may be identified by such forward-looking terminology as "expect," "believe," "anticipate," "will," "intend," "plan," "target," "outlook," "guidance," and similar statements or variations. Such forward-looking statements are based on our current expectations, estimates, assumptions and projections and involve significant risks and uncertainties, including risks which may result from our dependence on the pharmaceutical industry; fluctuations in quarterly revenues due to lengthy sales and implementation cycles for certain of our solutions; our fixed expenses in relation to fluctuating fluc·tu·ate
v. fluc·tu·at·ed, fluc·tu·at·ing, fluc·tu·ates
1. To vary irregularly. See Synonyms at swing.
2. To rise and fall in or as if in waves; undulate.
v. revenues and variations in customers' budget cycles; dependence on certain major customers; changes in demand for our products and services attributable to any weakness experienced in the economy or mergers, acquisitions and consolidations in the pharmaceutical industry; successful and timely development and introduction of new products and versions; rapid technological changes; increased competition; international operations Internal Operations (I.O., IO or I/O) is a fictional American Intelligence Agency in Wildstorm comics. It was originally called International Operations. I.O. first appeared in WildC.A.T.S. volume 1 #1 (August, 1992) and was created by Brandon Choi and Jim Lee. ; integrating the entities we acquire; our ability to effectively manage our growth; the protection of our proprietary technology; our ability to compete in the Internet-related products and services market; the continued demand for Internet-related products and services; the ability of our third party vendors to respond to technological change; our ability to maintain our relationships with third-party vendors; less favorable fa·vor·a·ble
1. Advantageous; helpful: favorable winds.
2. Encouraging; propitious: a favorable diagnosis.
3. than anticipated results from strategic relationships; dependence of data solutions on strategic relationships; events which may affect the U.S. and world economies; and catastrophic events which could negatively affect our information technology infrastructure. Other important factors that should be reviewed and carefully considered are included in the company's 10-K, 10-Qs, and other reports filed with the SEC. Actual results may differ materially. The company assumes no obligation for updating any such forward-looking statements to reflect actual results, changes in assumptions or other changes affecting such forward-looking statements.