Law Firm Gains Economies of Scale and Skill: iWave Leads Telecommunications Overhaul.
Jackson Lewis sought a technology driven communications solution that would enable more efficient sharing of information throughout the firm, provide a scalable platform for future expansion into new offices, and reduce voice and data expenses.
The iWave solution allows the firm to better leverage information and assets, giving attorneys around-the-clock access to their work product and client data.
According to the firm's Executive Director, Michael Lyons, in addition to the technology improvements, a key result of the refresh was that the system improvement "saves Jackson Lewis money in the long run, enabling the reallocation of resources to more important projects."
Following a comprehensive audit of the existing network, iWave and its technology partners:
--Replaced existing framework with a new managed IP VPN solution in 20 locations that eliminates long-distance toll charges between the firm's two largest offices
--Built 100 per cent centralized access and improved network reliability into the solution, protecting assets and enabling recovery in the event of a disaster
--Rolled out a new nationwide VoIP-premised PBX that improves desktop call management, centralizes administrative management and reduces intra-company IP-transported communications
--Implemented a Web-based wireless expense management tool that allows Jackson Lewis to monitor and control its expenses on an ongoing basis
Bob McGuire, a managing partner at iWave, remarked, "we were pleased to assist Jackson Lewis with a comprehensive, long-term communications solution that allows the company to operate more efficiently and confidently while reducing costs."
iWave's technology partners included Communications Engineering Inc., MCI, Shoretel, Techsmith Group and Traxi Technologies.
A telecommunications consulting and services firm, iWave offers a comprehensive suite of professional solutions that rationalize telecom expenses, increase employee productivity and ensure reliable systems performance. iWave combines consulting services with cost-effective products and solutions that meet the unique technology needs of its clients, assisting more than 1500 businesses with $20 million in annual telecom expenditures.
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|Date:||Jul 13, 2005|
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