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LMS Provider Meridian Racks up Industry Kudos in 2008; Client Roster Grows 20 Percent.

Meridian Continues Focus on R&D for 2009

CHANTILLY, Va. -- Meridian Knowledge Solutions, LLC marked 2008 with industry accolades; a new version of its learning management system (LMS); a 20 percent year-over-year increase in clients; and, a 300 percent year-over-year uptick in implementations of Meridian Global LMS, the company's flagship software for training.

Industry Accolades

In May, The eLearning Guild's global survey of LMS software showed Meridian earning the top cumulative score among 11 LMS providers. The independent survey polled 1,252 e-Learning professionals worldwide. Meridian scored first, second or third in 19 of 20 categories in the Guild's report - "Guild 360o Report on Learning Management Systems." Survey respondents listed Meridian's LMS as the industry's "easiest to use."

Meridian also garnered the following kudos in 2008:

* Received a Gold "Excellence in Customer Service Award" from Chief Learning Officer magazine;

* Listed in "visionaries" quadrant of Gartner's 2008 Magic Quadrant for Corporate Learning Systems;

* Earned a Best of Elearning! Excellence Award for its flagship software product - Meridian Global LMS; and

* Named a "Top Training and Simulation Company" by Military Training Technology magazine.

Successful User Conference

Last fall, Meridian hosted its fourth annual user conference outside Washington, D.C. The two-day event featured the latest technology for learning; exclusive customer case studies, and the unveiling of Meridian's 15,000-course virtual training library.

"Ninety-two percent of our attendees rated this year's conference a four or better, on a scale of one to five, with five being outstanding," said Roy Haythorn, vice president of Operations for Meridian. "Informative and entertaining were two words we heard, again and again."

New Version of Flagship Software

In 2008, Meridian released a new version of Meridian Global LMS, which delivers, analyzes and manages training via the Internet. Meridian Global LMS 2008.2 gives managers easy-to-use functions for carrying out employee performance reviews, staying on top of compliance training and building online communities. The Web 2.0 features of Meridian's LMS include "team rooms," which consist of online forums that both instructors and course-takers can use to develop themselves professionally.

New Clients Look to Meridian LMS

In 2008, Meridian saw its roster of commercial and government clients grow year-over-year by a healthy 20 percent. Meridian's new software license deals range in size from medium-sized businesses (with a few thousand employees) to numerous organizations with more than 50,000 users, each. These clients include J.B. Hunt Transport Services, Inc., Sodexo, Inc., The Iowa Department of Public Health and the University of Iowa's College of Public Health, The Saint Louis University School of Public Health, multiple commands of the U.S. Marine Corps and U.S. Navy, and a federal government agency associated with the United States intelligence community.

LMS Implementations Grow

Meridian has seen a 300 percent year-over-year increase in implementations of its Global LMS software in 2008 for two reasons. First, Meridian's services team has earned a reputation for providing superior customer support, including smoothly executed software implementations. In an industry ripe with stories of botched or drawn-out software implementations, Meridian has largely avoided the pitfalls through its meticulous approach. Second, because of Meridian's 100-percent .NET architecture and a closely held technological advantage, LMS upgrades at Meridian are arguably the industry's easiest.

"I've seen several LMS implementations where customization and upgrade service costs were actually much higher than initial LMS licensing fees. Meridian has really differentiated itself by externalizing system parameters," said Bryan Chapman, chief learning strategist for Chapman Alliance, a learning-technologies consultancy. "By walling off the customized code, Meridian is directly solving a problem that causes great frustration among LMS users. The move could literally save Meridian users tens, or even hundreds, of thousands of dollars in the long run."

R&D Among Key Initiatives for 2009

"A few years ago, we chose to completely redesign the Meridian architecture from the ground up, making it a 100-percent .NET architecture," said Haythorn. "It put us a few steps behind the competition in the short term, but, after we were through with the redesign, it gave our customers an LMS that was not only incredibly easy to upgrade but also voted the industry's most useful to learners.1"

The focus on research and product development reaped rewards for Meridian and its customers in 2008. And the company will continue to commit people and dollars to explore and develop the latest tools for building top-notch learning programs in 2009.

About Meridian

Our flagship product, Meridian Global LMS, integrates learning content management, workforce analytics, knowledge management, and competency modeling in one learning management system (LMS). In addition to Meridian Global LMS, we provide professional services, courseware development, and hosting services.

We serve 5 million users at more than 250 public- and private-sector employers. And our software is used by companies that range in size from 900,000 employees to less than 100 workers. Our clients include AutoZone, Panera Bread, the U.S. Air Force, the U.S. Navy, Whirlpool and more than 80 federal, state and local governments.

We are the number one ranked learning-technology company for customer loyalty. Our award-winning software aims to deliver learning, distribute knowledge, and sharpen business skills, which will make you a leader in your industry. Our Chantilly, Va.-based company is a wholly owned subsidiary of Visionary Integration Professionals.

To learn more, visit

1 May 2008, The eLearning Guild's "Guild 360o Report on Learning Management Systems."
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Publication:Business Wire
Date:Jan 26, 2009
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