Knowledge Management. (Technology Tools).OpenAir, a provider of a Web-enabled professional services automation See PSA. solution, has launched Workspaces, its enterprise knowledge management solution. Workspaces enables professionals to collaborate on projects through threaded online discussions and document sharing See data conferencing. and to have immediate access to work product from prior engagements, so they can standardize best practices throughout their organization. Boston-based OpenAir claims that Workspaces "is part of a complete system for knowledge professionals to develop new business, plan resources, manage projects, track time and expenses, bill clients and do operational and financial reporting. It integrates seamlessly with other data in the system, providing permission-based ability to search proposals, estimates, and project templates, threaded discussions A running commentary of messages between two or more people in a discussion group. See message thread and discussion group. and other documents." The company says it has helped increase profits for more than 55,000 professionals in over 500 companies across six continents Six Continents is a large retail PLC in UK which split into Six Continents Retail known as Mitchells and Butlers plc. The hotels and soft drinks business of Six Continents PLC is now known as InterContinental Hotels Group PLC. . |
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