Kivera and VoltDelta Partner to Enable Verizon LiveSource to Provide Driving Directions to Callers.Business & High Tech Editors OAKLAND, Calif.--(BUSINESS WIRE)--Sept. 13, 2002 VoltDelta: During Trials, Directory Assistance Operators Will Offer Custom Location-Based Information to Wireless Callers Kivera, the standard for dependable, precise location-based services See mobile positioning. , and VoltDelta, a leading provider of enhanced directory assistance services, today announced that they have partnered to enable directory assistance operators to deliver custom driving directions to wireless customers. This service will be used by Verizon LiveSource operators in limited trial markets with one of its wholesale wireless customers. During the trials, customers of the wireless carrier who call directory assistance for a listing also will have the option of receiving detailed, turn-by-turn driving directions to any business or residence. VoltDelta's integrated services In computer networking, IntServ or integrated services is an architecture that specifies the elements to guarantee quality of service (QoS) on networks. IntServ can for example be used to allow video and sound to reach the receiver without interruption. enable Verizon LiveSource operators to provide directions through e-mail or via an automated voice server using text-to-speech technology. This service will allow Verizon's wholesale wireless customers to differentiate themselves from other wireless carriers. The service is delivered using Kivera's Location Engine(tm) location-based services architecture, coupled with VoltDelta's industry-leading InfoExpress platform. The combined solution allows operators to look up and deliver highly accurate, personalized per·son·al·ize tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es 1. To take (a general remark or characterization) in a personal manner. 2. To attribute human or personal qualities to; personify. , point-to-point driving directions from the caller's exact location, to their mobile customers. Kivera's technology integrates fully with existing infrastructure that VoltDelta provides to Verizon LiveSource. This new capability expands upon the Business Category, Movies, Weather and other enhanced services Enhanced service is service offered over commercial carrier transmission facilities used in interstate communications, that employs computer processing applications that act on the format, content, code, protocol, or similar aspects of the subscriber's transmitted information; that are currently provided to Verizon LiveSource for its mobile customers, by VoltDelta. "Kivera has a strong track record of delivering compelling, useful applications - such as the Verizon LiveSource driving directions solution, developed jointly with VoltDelta - which allow wireless carriers to reduce customer churn, attract new subscribers and increase average revenue per user," said Clay Collier, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Kivera. "VoltDelta customers are leading the growth in the Directory Assistance market by offering a full range of innovative services including driving directions" said Joe DiAngelo, President of VoltDelta. "VoltDelta designed its platforms to offer superior operator services A variety of telephone services that require human intervention, including person-to-person calls, collect calls, credit card billing and directory and dialing assistance. Such services are performed by LECs, IXCs and alternative operator services (AOS), organizations that are used by functionality while allowing the flexibility to integrate leading technology services, such as Kivera's Location Engine, in order to meet the needs of our valued customers." About Kivera Kivera is the location-based services (LBS (Location-Based Services) See mobile positioning. ) market-leader for mobile phones, in-vehicle navigation, telematics Originally coined to mean the convergence of telecommunications and information processing, the term later evolved to refer to automation in automobiles. GPS navigation, integrated hands-free cellphones, wireless communications and automatic driving assistance systems all come under the , call centers, and voice-interaction services. With a history of delivering dependable, accurate, high-quality solutions, Kivera provides private-label LBS technology - enabling driving directions, mapping, and proximity searches - to wireless carriers, logistics and telematics organizations, on-board navigation companies, and Web, voice and wireless portals. About VoltDelta VoltDelta, a subsidiary of Volt Information Sciences (NYSE NYSE See: New York Stock Exchange : VOL VOL Volume VOL Volunteer VOL Volcano VOL Volvo (stock symbol) VOL Verdingungsordnung für Leistungen (German) VOL Volatile Organic Liquid Vol Volscan (linguistics) ), is a leading provider of enhanced directory assistance services to the global telecommunications market. Years of operator services experience have enabled VoltDelta to meet evolving market requirements, providing innovative technology and services to the wireline and wireless markets. For further information please visit www.voltdelta.com. Kivera, Kivera Location Engine, and the Kivera mark are trademarks of Kivera, Inc. All other company and product names referenced are the trademarks of their respective owners. |
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