Kintera launches social CRM system.Kintera Inc. recently announced the launch of Kintera Sphere v8.0, its new social CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. system. The system enables organizations to drive all interactions based on comprehensive knowledge of constituents and provides a single, interactive system to manage relationships. Uniting constituents' online and offline experiences into one database, Kintera's social CRM system provides nonprofits and constituents with a total view of the constituent's relationship with the organization. Built on Kintera Constituent CONSTITUENT. He who gives authority to another to act for him. 1 Bouv. Inst. n. 893. 2. The constituent is bound with whatever his attorney does by virtue of his authority. Relationship Management (CRM) and comprised of Donor The party conferring a power. One who makes a gift. One who creates a trust. donor n. a person or entity making a gift or donation. DONOR. He who makes a gift. (q.v.) Management, Member Management, Prospect Management, Participant Management and Volunteer Management solutions, the social CRM system provides nonprofits with the data needed to build relationships with donors, members, prospects, participants and volunteers. Social CRM uses meaningful communications to create a more powerful giving experience, including enhanced trust, sense of belonging, instant gratification GRATIFICATION. A reward given voluntarily for some service or benefit rendered, without being requested so to do, either expressly or by implication. , emotional release and sense of social impact, according to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. the company. Delivered via the Kintera Sphere software as a service platform, Kintera CRM is the foundation of the social CRM system and enables nonprofits to centrally record and manage the most important aspects of their relationships to provide constituents with an improved experience with their organization. Organizations can build more complete constituent profiles with extensive standard profiles, custom fields and dynamic segmentation (Data West Research Agency definition: see GIS glossary.) A GIS function for modeling linear features in highway applications such as accident analysis and pavement management. The process has the ability to compute locations of events on linear features at run time (or dynamically) in . [ILLUSTRATION OMITTED] www.kintera.com |
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