Khameleon Software Introduces NetOps to Provide Access Anywhere for Instant Project Updates and Management; New HTML Based Product Eliminates the Need for Client Software.Business Editors/High-Tech Writers CLEARWATER Clearwater, city, United States Clearwater, residential and resort city (1990 pop. 98,784), seat of Pinellas co., W central Fla., on the Pinellas peninsula, between Clearwater Bay and the Gulf of Mexico; inc. 1891. , Fla.--(BUSINESS WIRE)--May 8, 2002 Khameleon Software, a leading provider of enterprise solutions specifically designed for service and project-centric organizations, announced today a new addition to its 5.0 suite. NetOps(TM) enables users to access project critical and customer service information anywhere through a standard browser browser Software that allows a computer user to find and view information on the Internet. The first text-based browser for the World Wide Web became available in 1991; Web use expanded rapidly after the release in 1993 of a browser called Mosaic, which used connection with minimum bandwidth requirements Bandwidth requirements (communications) The channel bandwidths needed to transmit various types of signals, using various processing schemes. Every signal observed in practice can be expressed as a sum (discrete or over a frequency continuum) of sinusoidal and no firewall/port issues. Now all members of the organization as well as customers can view operational, project management and service information easily and securely through a web browser The program that serves as your front end to the Web on the Internet. In order to view a site, you type its address (URL) into the browser's Location field; for example, www.computerlanguage.com, and the home page of that site is downloaded to you. . NetOps for Project Accounting allows remote service staff to quickly access client project information for immediate reporting and updating. Complete time and expense entry capabilities allow staff to enter chargeable time so the billing process is not delayed or overburdened o·ver·bur·den tr.v. o·ver·bur·dened, o·ver·bur·den·ing, o·ver·bur·dens 1. To burden with too much weight; overload. 2. To subject to an excessive burden or strain; overtax. n. 1. with faxed or mailed time and expense sheets. The thin client architecture provides speedy performance even over the most undependable hotel connection. NetOps for Service Desk allows customers to answer their own questions through a datamart, report an incident without waiting on hold, and check the status of an incident they reported. The Khameleon solution automates the processes involved in sales, order entry, distribution, service delivery, contracts management and on-going client maintenance and support. The integrated modules provide a common environment for processing transactions throughout the entire customer lifecycle. It is specifically designed for mid-sized organizations operating a project-centric business model. "Providing fast and easy access to information for both employees and customers is a tremendous benefit to any business, for service-based companies it will keep you in business. With NetOps your customers can get the information they need when they want it." stated Douglas Angelone, General Manager of Khameleon Software. "Help desk and service personnel can stay focused on resolving issues instead of answering the phone. Project people on the road can stay connected. Time and expense entry, updating project information and keeping management informed of the risks and additional opportunities is fast and easy. We've taken the rich capabilities of our customer-centric suite and made it available to remote users." More about NetOps NetOps is part of Khameleon's 5.0 product suite and has proven to be a tremendous asset for sales personnel, partners, and customers. It gives them the ability to view and process operational data and access key operational processes, from quote generation to order processing and order approval, release to product fulfillment ful·fill also ful·fil tr.v. ful·filled, ful·fill·ing, ful·fills also ful·fils 1. To bring into actuality; effect: fulfilled their promises. 2. and invoicing in·voice n. 1. A detailed list of goods shipped or services rendered, with an account of all costs; an itemized bill. 2. The goods or services itemized in an invoice. tr.v. . Project Accounting features include: -- Incident detail drilldown -- Triggers for support status -- Detailed notes attachment -- And much more Service Desk features include: -- Incident detail drilldown -- Triggers for support status -- Detailed notes attachment -- And much more About Khameleon Khameleon Software provides an integrated suite of service delivery focused enterprise solutions exclusively built to meet the end-to-end end-to-end a pattern of anastomosis in which severed ends are matched and united, in contrast with other patterns such as end-to-side or side-to-side. Usually applied to anastomosis of the intestine. needs of companies performing project-based services. Khameleon's single solution is capable of processing all transactions and activities for the entire service delivery lifecycle including; sales forecasting Sales forecast A key input to a firm's financial planning process. External sales forecasts are based on historical experience, statistical analysis, and consideration of various macroeconomic factors. , project management, sales and distribution, service desk and financial management. Khameleon's products run exclusively on Oracle's premier database technology. Khameleon is headquartered in Clearwater, Florida Clearwater is a city located in central Pinellas County, Florida, USA, nearly due west of Tampa. As of the 2000 census, the city had a total population of 108,787; however, according to the 2005 U.S. Census Bureau's estimates, the city's population fell slightly to 108,687. . http:\\www.khameleonsoftware.com (c)2002 khameleonsoftware.com,Inc; All rights reserved. Khameleon is a trademarked subsidiary of ASA Asa (ā`sə), in the Bible, king of Judah, son and successor of Abijah. He was a good king, zealous in his extirpation of idols. When Baasha of Israel took Ramah (a few miles N of Jerusalem), Asa bought the help of Benhadad of Damascus and International Ltd. All other trademarks are the property of their respective holders. |
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