Keynote and Computer Associates Announce End-to-End Web Application Performance Management Service for the Enterprise.Business Editors/High-Tech Writers
ORLANDO, Fla.--(BUSINESS WIRE)--July 9, 2001
-- Keynote Enterprise Perspective One of the First Solutions To be
Certified ca smart(TM) with Unicenter(R) --
Keynote Systems Keynote Systems, Inc. provides measurement and monitoring, service level and customer experience management services to customers to improve e-business performance by reducing costs, improving customer satisfaction and increasing profitability. (Nasdaq:KEYN), the Internet Performance Authority(R), and Computer Associates International, Inc. (CA), the world's leading provider of eBusiness management solutions, today announced the integration of Keynote's Enterprise Perspective(TM) Web performance management service with the newest release of Unicenter, CA's award-winning eBusiness Infrastructure Management solution, giving mutual customers greater insight into the performance metrics Performance metrics are measures of an organizations activities and performance. Performance metrics should support a range of stakeholder needs from customers, shareholders to employees . of their web applications. Keynote Enterprise Perspective is one of the first solutions certified ca smart with Unicenter. The ca smart seal of excellence is earned by partners who deliver eBusiness value and technical excellence through the integration of their solutions with CA technologies.
"Keynote's alliance with CA delivers a powerful tool for IT managers to diagnose and remedy eBusiness application performance issues faster and more cost-effectively. Combining the two companies' complementary, best-of-breed technologies gives customers the best possible web performance measurement solution," said Umang Gupta, chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Keynote. "As a valuable addition to the benefits provided by Unicenter, Keynote Enterprise Perspective enables even higher system availability and improved application performance -- while maximizing the existing investment in application monitoring technology."
"Our collaboration with Keynote enhances an organization's ability to fine tune mission-critical eBusiness applications," said Mike LaTorraca, vice president, strategic business alliances, CA. "Organizations can measure the performance and health of their eBusiness infrastructures and deliver a superior online experience for end users."
Unicenter customers can now use Enterprise Perspective to measure, monitor, assure and improve the performance of any browser-based application, including business-critical supply chain, eCRM, enterprise resource planning See ERP.
(application, business) Enterprise Resource Planning - (ERP) Any software system designed to support and automate the business processes of medium and large businesses. (ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. ), business intelligence, and asset management applications -- as well as the performance of web pages and portals. They can predict problems before they occur; immediately see the impact on performance when an internal device fails and allocate resources appropriately; and evaluate site design and infrastructure changes by correlating detailed metrics metrics Managed care A popular term for standards by which the quality of a product, service, or outcome of a particular form of Pt management is evaluated. See TQM. from both sides of the firewall. Collectively, Unicenter and Enterprise Perspective provide the quantifiable, trusted third-party measurements to ensure performance of service level agreements (SLAs), increasingly important as IT outsources more of its web requirements.
Keynote is among a select group of CA partners chosen for the ca smart partner program showcased at the CA World eBusiness Conference and Exhibition. Umang Gupta, chairman and CEO of Keynote, is speaking at the conference. Eric Siegel, Principal Internet Analyst at Keynote, is delivering two pre-conference workshops on "Internet Performance Tuning Performance tuning is the improvement of system performance. This is typically a computer application, but the same methods can be applied to economic markets, bureaucracies or other complex systems. for Large-Scale Web Sites," as well as participating in a panel, "Managing Performance Over the Internet `Cloud.'"
Pricing and Availability
Keynote Enterprise Perspective for Unicenter 2.4 is now available, and is priced at $7,500 per month for all measurements taken by a single Enterprise agent installed at the customer site as well as performance alerts, plus a one-time set-up fee of $10,000, which includes installation, Unicenter integration, customization and training. Additional Enterprise agents installed within the corporate network, i.e. transaction or streaming agents, are priced at $2,500. Subscription-based add-ons include Diagnostic Perspective for advanced outside the firewall (Internet) troubleshooting; Desktop Analyzer for enterprise performance analysis, and Red Alert real-time monitoring and alerts for reliable uptime verification of critical Internet devices. Keynote Enterprise Perspective for Unicenter 3.0(R) will be available in the second half of 2001.
About Unicenter 3.0
Unicenter 3.0, CA's leading eBusiness Infrastructure Management solution, enables IT organizations to confidently deploy eBusiness initiatives by managing the heterogeneous and extended enterprise with proactive and predictive management capabilities. Imbedded imbedded,
adj See embedded. intelligence such as advanced event correlation Event Correlation is the processes involved with reducing a large number of incident alerts to a much smaller, more manageable number within automated monitoring and incident/problem management in a Support Management System. and root cause analysis along with an extensive array of system monitoring A System Monitor (SM) is a process within a distributed system for collecting and storing state data.
There are many issues involved with designing and implementing a system monitor. agents, provide an extremely scaleable architecture to take advantage of IT resources ranging from the mainframe to handheld devices. Unique visualization capabilities and personalized per·son·al·ize
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.
2. To attribute human or personal qualities to; personify. views provide information in both business and technical context with individual security. This technology, coupled with a new adaptive and modular design In the context of systems engineering, modular design — or "modularity in design" — is an approach aiming to subdivide a system into smaller parts (modules) that can be independently created and then used in different systems to drive multiple functionalities. , results in faster deployment, improved ease of use, reduced IT training and operational costs and a faster return on investment.
About Enterprise Perspective
Enterprise Perspective gives enterprise IT managers the ability to proactively manage and increase the ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). of business-critical Web processes, whether on the public or private network. Enterprise Perspective for Unicenter presents web performance results within the Unicenter console, giving IT a top-down, macro level view of performance from their users' point of view. Enterprise Perspective pinpoints performance problems on both sides of the firewall, making visible the majority of problems which are otherwise not seen internally. Integrated real-time alarms provide immediate notification of web application performance problems, thereby reducing downtime The time during which a computer is not functioning due to hardware, operating system or application program failure. .
Once IT managers are alerted to performance problems using Keynote's benchmarking services, they can use Keynote's advanced diagnostics to pinpoint and solve external problems, or existing tools to solve internal problems. As a platform for integration with third-party analytical tools, Enterprise Perspective supports broader problem resolution for more advanced application trouble-shooting.
Keynote Systems (Nasdaq "KEYN"), The Internet Performance Authority(R), is the worldwide leader in Internet performance services that enable corporate enterprises to monitor, benchmark, test, diagnose and improve the quality of service of their e-business applications and systems both inside and outside the firewall. Keynote's Perspective(TM) family of services benchmarks and assures the performance of Web page downloads, transactions and audio and video streams. KeyReadiness(TM) is an outsourced Web site load testing Load testing is the process of creating demand on a system or device and measuring its response.
In mechanical systems it refers to the testing of a system to certify it under the appropriate regulations (LOLER in the UK - Lifting Operations and Lifting Equipment service designed from the ground up to reflect the unpredictable and dynamic nature of Web traffic. The service brings unprecedented new degrees of accuracy and realism to the load testing market. More than 2,900 corporate IT departments, Web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. companies and Internet service and content delivery providers around the world have implemented the company's easy-to-use and cost-effective services to benchmark and manage the performance of their Web sites. Keynote Systems, Inc. was founded in 1995 and is headquartered in San Mateo, California San Mateo is a city in San Mateo County, California, in the San Francisco Bay Area. It is one of the larger suburbs on the San Francisco Peninsula, located between Burlingame to the north, Foster City to the East, and Belmont to the south. . The company can be reached at www.keynote.com or by phone in the U.S. at 650/522-1000.
About Computer Associates
Computer Associates International, Inc. (NYSE NYSE
See: New York Stock Exchange :CA) delivers The Software That Manages eBusiness. CA's world-class solutions address all aspects of eBusiness process management, information management, and infrastructure management in six focus areas: enterprise management, security, storage, eBusiness transformation and integration, portal and knowledge management, and predictive analysis and visualization. Founded in 1976, CA serves organizations in more than 100 countries, including 99 percent of the Fortune 500 companies. For more information, please visit http://ca.com.
Note to Editors: The Internet Performance Authority, Perspective and SLA (1) (StereoLithography Apparatus) See 3D printing.
(2) (Service Level Agreement) A contract between the provider and the user that specifies the level of service expected during its term. Perspective are either trademarks or registered trademarks of Keynote in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. and/or other countries. Unicenter is a registered trademark of Computer Associates International, Inc. Other trademarks are the property of their respective owners.