Keynote Unveils Details of 2000 Global Internet Performance Conference Scheduled for September 6-8; Internet Event is World's Largest Focused on Improving Web-Site Performance.

Business Editors/High-Tech Writers

SAN MATEO, Calif.--(BUSINESS WIRE)--July 11, 2000

Keynote (Nasdaq: KEYN), The Internet Performance Authority(R), today announced details of its 2000 Global Internet Performance Conference(TM) which will be held September 6-8 at the Palace Hotel in San Francisco. The conference will provide an in-depth look at the technologies, practices and trends driving exemplary e-commerce quality of service necessary to companies operating e-commerce and other business-critical Web sites.

The Keynote 2000 Global Internet Performance Conference features technical and business sessions discussing the most-current information and techniques for optimizing Web-site performance. Conference tracks will be led by the industry's top visionaries including Paul Saffo of the Institute for the Future, who will share his thoughts for the future of e-commerce and Marty Abbott, Vice President of Technology for eBay, with a session devoted to the essentials for building high-performance e-commerce web sites. Other keynote addresses will be delivered by Peter Sevcik, President of NetForecast, on predicting the performance and market impact of new technologies and David Cowan, Managing General Partner of Bessemer Venture Partners, chairing a panel on future investment directions for the venture capital community as they relate to Web-site speed and reliability issues.

This year's conference sessions are designed for Web-site operators and engineers to learn how to maximize e-commerce revenues through a high-performance Web site and covers a broad range of performance topics from pre-deployment load testing to the architecture of the Internet and how it affects Web-site performance. The conference includes hands-on training sessions and will preview future technology directions of Keynote services.

The conference will consist of a Technology Track, a Case Study Track and a Keynote track. A sample of topic sessions includes:

-- Speed vs. Feature -- Can Cool be Fast?

-- Creating a High-Distributed Web Presence

-- Diagnosing Web-Site Performance Problems

-- The Architecture and Infrastructure Needed for Scaling an

E-commerce Web Site

-- Architecting for Privacy and Security

-- Measuring Streaming Media Speed and Quality

-- Setting Up Performance SLAs With Your Provider

The Case Study Track will feature presentations by leading e-commerce companies and experts discussing key challenges, strategies and solutions for delivering top Web-site performance to customers.

"This year's conference covers a wide spectrum of e-commerce issues, each representing a piece of the puzzle crucial to building and maintaining a high-performance e-commerce Web site," said Umang Gupta, Chairman and CEO of Keynote. "And these pieces of the performance puzzle can immediately be used to benefit e-commerce companies. We want to ensure participants take away useful knowledge related to Web-site performance that will benefit them tremendously when they return to their real-world jobs."

Conference partners include Akamai (Nasdaq:AKAM), CacheFlow (Nasdaq:CFLO), Computer Management Group, Digital Island (Nasdaq:ISLD), Entera, Global Crossing/Global Center (Nasdaq:GBLX), Hewlett-Packard (NYSE:HWP), Hudson Williams, InternetWeek Magazine, Jupiter Communications (Nasdaq:JPTR), NetScaler, Peregrine (Nasdaq:PRGN), Solid Data, TimesTen, WebCriteria, WebTrends (Nasdaq:WEBT) and others.

Additional actives at the Global Internet Performance Conference include a welcome reception, an exhibit fair, and a chance to network with colleagues at a party sponsored by Keynote. The first 300 people registering for the conference will receive tickets to the sold-out San Francisco Giants vs. San Diego Padres baseball game on September 7 at San Francisco's new Pacific Bell Park.

The Global Internet Performance Conference will be held September 6-8 at The Palace Hotel in San Francisco. For additional conference information and to register, go to: https://reg2.lke.com/kn0/agenda.html or call 800/340-3010.

Members of the media can register for the conference free of charge by contacting Michelle Mason of Keynote at 650/522-1063 or [e-mail].

In addition to the conference, Keynote will hold the first Keynote Authorized Data Analyst (KADA) training course in the same place and time as the Global Performance Conference. KADA is designed to train Keynote customers to analyze Keynote data on an expert level. Attendees successfully completing the two-day training will receive KADA certification signifying their proficiency in analyzing and interpreting Web-site performance and availability data. In the coming months KADA training courses will be held in various cities around the United States. For more information contact Everett Glenn at 650/522-1093 or [e-mail].

About Keynote

Keynote is the largest provider of Internet performance measurement, diagnostic, load testing and consulting services to companies that operate e-commerce Web sites. The company markets Keynote Perspective(TM), Transaction Perspective(TM), Consumer Perspective(TM) and Keynote Lifeline(TM), global real-time services that measure, assure and improve the quality of service of e-commerce Web sites around the world. The company captures more than 25 million performance measurements daily using Keynote's global infrastructure of more than 500 measurement computers connected to the major Internet backbones from over 120 statistically selected Internet access locations representing 50 metropolitan areas worldwide. Internet performance and availability data are collected at Keynote's sophisticated operations center and are instantly available to customers through any Web browser.

Keynote customers include over 1,000 leading e-commerce Web sites and hosting companies including AdForce (Nasdaq:CMGI), Akamai (Nasdaq: AKAM), Amazon.com (Nasdaq:AMZN), Blockbuster (NYSE:BBI), Compaq Computer (NYSE:CPQ), Cisco Systems (Nasdaq:CSCO), Dell Computer (Nasdaq:DELL), Digital Island (Nasdaq:ISLD), Digex (Nasdaq:DIGX), DoubleClick (Nasdaq:DCLK), Global Center (Nasdaq:GBLX), Microsoft (Nasdaq:MSFT), National Semiconductor (NYSE:NSM), Pets.com (Nasdaq:IPET), SABRE Holdings (NYSE:TSG), UPS (NYSE:UPS) and WorldCom/UUNET (Nasdaq:WCOM).

Keynote is a member of the nationally known Stanford University Statistics Department's Industrial Affiliates Program. Keynote works with Stanford statistics experts within the program to help define its methodology for measuring Web site performance and ensure the accuracy of its data.

For further information about Keynote, visit the Keynote Web site at http://www.keynote.com or contact the company at Keynote Systems, Inc., 2855 Campus Drive, San Mateo, California 94403, telephone [phone], fax [phone], email [e-mail] or call Keynote's public relations hotline at 650/522-1234. To be added to Keynote's press-release distribution list, send an email to [e-mail] and specify your press affiliation.

Note to Editors: Keynote, Perspective, MyKeynote, Lifeline and The Internet Performance Authority are trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners.

Call Keynote's media and analyst-relations hotline at 650/522-1234 to request additional information or an interview. To be added to Keynote's press-release distribution list, send an email to [e-mail] and specify your press affiliation.