Keynote CEO Umang Gupta to Address HP Software Forum Attendees in Montreal on June 15.

Business Editors/High-Tech Writers

HP Software Forum 2004

SAN MATEO, Calif.--(BUSINESS WIRE)--June 2, 2004

Keynote Systems, Inc. (Nasdaq:KEYN)

-- Gupta's Talk to Focus on Comprehensive Application Performance

Management From the End User Perspective Using Keynote and

HP's New Joint Solution

-- With OpenView Transaction Analyzer and Keynote Application

Perspective Enterprises Rapidly Detect Issues and Pinpoint

Performance Bottlenecks

Umang Gupta, chairman and CEO of Keynote Systems (Nasdaq:KEYN), the worldwide leader in Web performance measurement and management services, is headlining a session at the upcoming HP Software Forum 2004 in Montreal, Ontario, Canada on June 15th entitled, "Comprehensive Web Application Management with Keynote and HP's Joint Solution." Norm Follett, engineering program manager for the OpenView Web Application, Service & Business Mgmt division of HP, will join Mr. Gupta in his presentation.

The session will detail end-to-end Web application management using Keynote Application Perspective for HP OpenView, a newly available Keynote service now tightly integrated with HP's OpenView Transaction Analyzer product, which facilitates deep diagnostics behind the firewall when application performance problems occur. Session attendees will learn how the joint solution addresses the operational challenges for J2EE and Microsoft-based technologies, allowing enterprises to rapidly detect issues and decisively pinpoint performance bottlenecks.

HP's Adaptive Enterprise aims to transform IT from a cost-center to a business-enabling profit center by understanding the dynamics of business workflows and adapting technology to support such business processes. OpenView's Web Application Management suite backed by OpenView and Keynote's operational expertise, can enable Fortune 1000 enterprises to adapt their IT infrastructure to changing business needs thereby maximizing returns on IT assets.

"The complexity and distributed nature of today's e-business applications makes it increasingly difficult to diagnose performance-related problems," said Gupta. "Our presentation will inform attendees on using the combined power of Keynote's market-leading synthetic global measurement infrastructure and HP's leadership in application problem diagnosis and transaction analysis to get the most comprehensive view of their business applications. The integration of Keynote's 'outside-in' performance measurements with HP OVTA allows users to factor in the impact of the Internet when monitoring and diagnosing application performance problems from an end-to-end perspective, helping lower the mean time to repair and improving the quality of service."

The service delivers a real time, comprehensive view of performance and availability of a customer's critical e-business processes from the end user perspective -- invaluable for optimizing transaction application performance and for identifying and quickly repairing mission-critical e-business applications when problems do occur anywhere in the infrastructure. The solution enables an application support personnel and operations managers to proactively track and very quickly pinpoint and repair n-tier architecture problems (including Web server, application server, database server) to speed problem resolution and eliminate the IT blame game.

HP Software Forum 2004 is the only comprehensive OpenView conference in North America for enterprise and communication service provider customers and partners providing highly valuable technical and executive level program content. More information about the conference can be found at http://www.hpsoftwareforum.com/index.cfm?pageid=81.

About Keynote Application Perspective for HP OpenView

By leveraging Keynote Application Perspective to track the front-end user experience for critical business processes and triage the problem area in the back-end infrastructure, Enterprises can seamlessly drill-down to the root cause using the OpenView solution suite. Resolving performance issues efficiently and validating the impact on the user experience allows enterprises to utilize technologies from OpenView and Keynote to deliver a quality user experience while capitalizing on existing IT infrastructure and managing overall cost.

Application Perspective for HP OpenView is an inside the firewall, appliance-based service designed to provide high-capacity, real time transaction monitoring with sophisticated trending, alarming and reporting and that includes integration with HP OpenView Transaction Analyzer (OVTA). HP OVTA provides operations and application support staff with a comprehensive understanding of current application performance and drill-down functionality deep into the application layer for rapid problem isolation.

The benefits of Keynote Application Perspective for HP OpenView include:

-- Rapid detection of performance issues as perceived by end

users.

-- Seamless drill-down to application root cause.

-- Fast resolution of complex issues resulting in reduced mean

time to respond and repair.

-- Instant validation of fixes and performance enhancement for

end users.

For more information about the Keynote and HP joint solution go to http://www.keynote.com/solutions/solutions_pm_app_p_works.html.

About Keynote

Founded in 1995, Keynote Systems (Nasdaq:KEYN), The Internet Performance Authority(R), is the worldwide leader in Web performance measurement and management services that improve the quality of e-business. Keynote's services enable corporate enterprises to monitor, benchmark, test, diagnose and optimize their e-business systems both inside and outside the firewall. Over 2,100 corporate IT departments and 19,000 individual subscribers rely on the company's easy-to-use and cost-effective services to increase revenues and reduce downtime costs, without requiring additional complex and costly software implementations.

Keynote is The Internet Performance Authority due to the company's global infrastructure of over 1,600 measurement computers in more than 50 cities worldwide that capture and store on a daily basis over 40 million Internet performance measurements, frequent media citations quoting Keynote's Web performance data and analysis and the company's growing range of market-leading Web performance indices for vertical markets (http://www.keynote.com/solutions/solutions_pi_index.html).

Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at 650-403-2400.

Keynote, The Internet Performance Authority and Perspective are registered trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners.