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Keep deficiencies out of the PQDR process.


The Product Quality Deficiency Report (PQDR PQDR Product Quality Deficiency Report ) is great for letting the Army know about deficient de·fi·cient
adj.
1. Lacking an essential quality or element.

2. Inadequate in amount or degree; insufficient.



deficient

a state of being in deficit.
 equipment--unless the report itself contains deficiencies.

When you get bad parts, or have problems with new or refurbished equipment, you and your commander want it replaced--fast. And, your commander wants the unit to be reimbursed for the defective items.

How you fill out the SF 368, PQDR, has a lot to do with how quickly the replacement occurs and whether your unit gets its money back. It's worth your time to do it right.

Here are some of the things you can do to avoid the pitfalls of PQDR filing. The biggest deficiency of all when filling out the SF 348 is leaving data blocks blank or incomplete. Be sure to include all the information called for on the form.

Anything less than full and complete entries results in delays as PQDR reviewers have to request additional information-provided they can get in touch with the unit!

The data obtained from the PQDRs must be complete enough to identify the specific defective part, the actual problem and whether the problem might extend to other units using the same part/equipment.

Your description must give the reviewer an understanding of the actual problem and a place to begin his or her investigation. The following description was actually submitted on a PQDR:

"For the third time....

Engine Broke."

That description didn't provide any info about what was broken on an engine that has hundreds of parts. The description also failed to describe what the symptoms were. The specific faulty part(s) are not identified and the PQDR couldn't be investigated.

The following example actually defines a problem and offers an idea on how the failure may be corrected.

Ref: TM 9-2320-255-34P, Figure 36. After opening can and inspecting the rear [module], it was determined that the power shaft rubs on the housing when rotated rotated

turned around; pivoted.


rotated tibia
see rotated tibia.
. The cause is unknown. The part needs to be replaced. The rear module will be stored in can until further instructions "Further Instructions" is the third episode of the third season of Lost. It aired on October 18, 2006, making it the 50th episode of the series. The episode was written by Carlton Cuse and Elizabeth Sarnoff and directed by Stephen Williams.  are received. This is the initial failure claim.

So, when you have a need to file a PQDR remember that missing data means processing delays Processing Delay

Time a selling firm takes to record receipt of a payment and deposit it.
 and the potential for losing reimbursable re·im·burse  
tr.v. re·im·bursed, re·im·burs·ing, re·im·burs·es
1. To repay (money spent); refund.

2. To pay back or compensate (another party) for money spent or losses incurred.
 dollars. The more data you include, the faster the system can work for you.

BESIDES THE PERSONAL AND UNIT INFORMATION, THESE ITEMS CAUSE THE MOST PROBLEMS ...

* the NSN NSN National Stock Number
NSN Nokia Siemens Networks
NSN National Storytelling Network
NSN NATO Stock Number
NSN New Substances Notification (CEPA)
NSN National Student Number (NZ)
NSN Never Say Never
 of the defective item

* the original unit requisition A written demand; a formal request or requirement. The formal demand by one government upon another, or by the governor of one state upon the governor of another state, of the surrender of a fugitive from justice. The taking or seizure of property by government.  number

* the contract number

* the name of the supplier or overhaul activity off the data plate

* and a complete narrative of the problem.

[ILLUSTRATION OMITTED]
COPYRIGHT 2007 PS Magazine
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:PS, the Preventive Maintenance Monthly
Date:Mar 1, 2007
Words:429
Previous Article:Drip pan with a plan.(HAZMAT ...)
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