Keen Delivers Live Tech Help to Microsoft Office Users; Millions of Microsoft Office customers can connect with live Keen tech advisors - Keen integrated into Microsoft's Tools on the Web site.Business Editors/High-Tech Writers SAN FRANCISCO--(BUSINESS WIRE)--May 31, 2001 Keen, Your Personal Advisor, providing live, immediate advice for everyday life, announced a strategic relationship with Microsoft Corp. to provide live, technical advice via Keen to millions of Office XP customers. Now, people who need technical assistance can connect with Microsoft-certified Keen technical advisors by simply clicking the "Tools" menu and choosing the "Tools on the Web" option in any Office XP application or by visiting Microsoft's Tools on the Web site at http://office.microsoft.com/. "Keen is a great solution for Office customers, including new Office XP customers, to receive live, immediate technical advice from an industry leader and trusted source," said Jeff Olund, General Manager, Office eServices at Microsoft. "We're pleased to deliver Keen's services to our Office XP customers via an extremely easy-to-use Web site that is integrated into the Office XP applications." Keen will be available on the Tools on the Web site, which is integrated into all Office XP applications (including Word, PowerPoint, Excel and others), linking Office XP users to a Web page where they simply click to connect via phone with Keen's technical advisors. In addition, consumers can find Keen on the Tools on The Web site where Keen is integrated into the Microsoft Assistance Center providing a direct, live connection to Microsoft Certified Professionals who are available to offer advice on any Microsoft Office Microsoft's primary desktop applications for Windows and Mac. Depending on the package, it includes some combination of Word, Excel, PowerPoint, Access and Outlook along with various Internet and other utilities. application. "Our work with Microsoft represents an important new development for consumers - one in which consumers can get the advice they need immediately," said Karl Jacob, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. and president of Keen. "Integration into the Tools on the Web site means millions of Office customers can receive help from Microsoft Certified Professionals immediately and it is an enormous opportunity for our KeenSpeakers to sell their advice." About Keen Keen, Your Personal Advisor, providing live, immediate advice for everyday life, is available through www.keen.com and 1-800-ASK-KEEN. Anyone who wants to give advice can join Keen's community of Speakers for free, by creating a listing that describes the information and advice they wish to provide. KeenSpeakers set their own price per minute fee; some members are making over $2,000 per week! Quality advice is ensured through Keen's consumer-based feedback and rating system, as well as through the credential verification service. Keen has raised over $109 million from prestigious investors and strategic partners. These investors include Amerindo Investment Advisors, Attractor Investment Management, Benchmark Capital Benchmark Capital is a venture capital firm responsible for the early stage funding of some very successful startups, including eBay. In 1995, the firm invested $6.7 million in eBay, which became worth more than $5 billion by the spring of 1999 and resulted in one of Silicon , CNET (body) CNET - Centre national d'Etudes des Telecommunications. The French national telecommunications research centre at Lannion. (Nasdaq: CNET), Deutsche Banc Alex. Brown, eBay (Nasdaq: EBAY), Impact Venture Partners, Inktomi (Nasdaq: INKT INKT Inktomi, Inc. (stock abbreviation, AMEX) INKT I Never Knew That ), Innovation Investments, Integral Capital, Merrill Lynch Merrill Lynch & Co., Inc. (NYSE: MER TYO: 8675 ), through its subsidiaries and affiliates, provides capital markets services, investment banking and advisory services, wealth management, asset management, insurance, banking and related products and services on a global basis. (Nasdaq: MER mer Among the Cheremi and Udmurt peoples of Russia, a sacred grove where people of several villages gathered periodically to hold religious festivals and sacrifice animals to nature gods. ), Microsoft (Nasdaq: MSFT MSFT Microsoft (stock symbol) MSFT Movimento Sociale Fiamma Tricolore (Italy) MSFT Multi-Stage Fitness Test MSFT Master of Science in Family Therapy MSFT Macalester Students for Fair Trade ), Pivotal Asset Management, Pyramid Technology Pyramid Technology was a computer company that produced a number of RISC-based minicomputers at the upper end of the performance range. They also became the second company to ship a multiprocessor Unix system (branded DC/OSx), in 1985, which formed the basis of their product line Ventures, L.P. and Vulcan Ventures. |
|
||||||||||||||||
Printer friendly
Cite/link
Email
Feedback
Reader Opinion