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Kaseya Releases Latest Version of IT Managed Services Software, Including Support for Microsoft Vista.


Kaseya Managed Service Framework Extends Microsoft OS Support, Adds Mobile Access and Management

SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden  -- Kaseya International Ltd., today announced availability of the latest version of its industry leading Kaseya IT managed service software with extended support for Microsoft operating systems The following is a list of Microsoft operating systems. For the codenames that Microsoft gave their operating systems, see Microsoft codenames. Before Windows
  • Xenix
  • MS-DOS
  • MSX-DOS
OS/2
  • MS OS/2 1.0
  • MS OS/2 1.1
  • MS OS/2 1.
, including Microsoft Vista See Windows Vista. . In addition to Vista support, this 4.7 release of Kaseya's IT management software delivers systems monitoring alerts to mobile devices and support for 64-bit Microsoft operating systems among many other enhancements.

Developed for managed service providers, companies providing IT outsourcing services and corporate IT organizations, the Kaseya managed service framework is a new generation of managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality  software that provides an integrated, automated & remote systems management solution with a complete view of the IT environment.

"This release of our IT Managed Service Automation software reflects Kaseya's commitment to our customers and partners as they advance their IT infrastructure on the latest Microsoft platforms, such as 64-bit operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap.  and Vista," said Jim Alves, EVP EVP Executive Vice President
EVP EGR (Exhaust Gas Recirculation) Valve Position Sensor
EVP Electronic Voice Phenomenon
EVP Europäische Volkspartei (Germany)
EVP Employee Value Proposition
 Product Marketing of Kaseya. "At the same time, we're making IT management easier and more efficient with added functionality and features that include ticketing access for mobile devices, unequaled remote access capabilities and enhanced global presence with the support of Spanish and Brazilian Portuguese Brazilian Portuguese (português brasileiro in Portuguese) is a group of dialects of Portuguese written and spoken by virtually all the 190 million inhabitants of Brazil and by a couple million Brazilian emigrants, mainly in the United States, United Kingdom, Portugal,  language sets."

Expanded Microsoft Support

Version 4.7 of the Kaseya software allows IT administrators to extend the power of automated IT service delivery to workstations running Microsoft Windows See Windows.

(operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then.
 Vista. This capability ensures Kaseya customers have everything they need to manage Windows environments that include Microsoft Vista. Kaseya also has expanded its system management support to include the 64-bit versions of Windows XP The previous client version of Windows. XP was a major upgrade to the client version of Windows 2000 with numerous changes to the user interface. XP improved support for gaming, digital photography, instant messaging, wireless networking and sharing connections to the Internet.  and Windows 2003.

"Organizations are increasingly relying on managed service providers to keep pace with their rapidly changing IT management needs," stated Jeffrey M. Kaplan, Managing Director of THINKstrategies and founder of the MSP (1) (Management Service Provider or Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter.  Showplace (www.msp-showplace.com). "Kaseya is helping MSPs meet this expectation by modifying its software platform to respond to the new challenges posed by the introduction of Microsoft's Vista operating system operating system (OS)

Software that controls the operation of a computer, directs the input and output of data, keeps track of files, and controls the processing of computer programs.
 and making its software more scalable to respond to customers' escalating management requirements."

Additional Features

In addition to its expanded Microsoft support, Kaseya has added functionality to its Managed Services Automation software to help customers streamline their IT management needs and increase systems reliability and availability.

* Multi-Lingual Support - Kaseya will support its global growth by localizing its software for various countries over the year starting with Spanish language Spanish language, member of the Romance group of the Italic subfamily of the Indo-European family of languages (see Romance languages). The official language of Spain and 19 Latin American nations, Spanish is spoken as a first language by about 330 million persons  support.

* Mobile Access and Management - Allows administrators to handle issues anytime, anywhere and greatly improve response time and customer service. Trouble tickets are delivered to a mobile device so that administrators can securely view, update and respond to the issue through the mobile device interface.

* Enhanced Remote Access - Defines remote access policies by administrator or remote computer along with end-user notification, approval. Logging of the start, end, duration, administrator and reason for accessing the remote computer.

* Enhanced Security Management - Expanded support and automation for patching Microsoft operating systems and applications such as Vista, Exchange Server and Office.

"With Kaseya as our framework of choice for our IT managed services offering, we have been able to reduce the staff time needed for device management, expand our geographic reach for service, and grow our managed services business 50 percent year over year," said Steve Bender Steve Karl-Heinz Bender (born November 2, 1946 in Mainz, Germany, died May 7, 2006) was a former disco musical performer and record producer.

Aside from a solo career which has spanned over four decades, Bender has performed with the German groups The Poor Things
, co-CEO, inHouseIT, an IT managed service provider. "With the deployment of the 4.7 release, we anticipate being able to grow our business at that same level or higher as the new features allow for increased scalability, and immediate support for expanded customer service."

"The new 4.7 agent has increased our productivity already," said Ted Swanson, President, IT Solutions Consulting, an IT managed service provider. "Everything moves faster now - remote control, scripts, the Kaseya server."

Pricing and availability

The Kaseya IT Management Framework is offered in international markets through Kaseya Managed Services Providers (MSP), resellers and from Kaseya global offices and representatives. The product is currently available in English and Spanish. Additional language support will be available in 2007, including Brazilian Portuguese, German, Italian, French and Simplified Chinese. For pricing information, contact a Kaseya MSP or reseller, or go to http://www.kaseya.com/cmp1/contact.phtml to contact Kaseya directly.

About Kaseya

Kaseya is a global provider of IT Managed Service Automation (MSA (Metropolitan Service Area) An urban area with at least 50,000 people plus surrounding counties. There are 306 MSAs and 428 RSAs (rural service areas) in the U.S. MSAs and RSAs are used to allocate cellular licenses. ) software for IT solution providers and companies providing IT outsourcing services. In addition, corporate IT organizations also benefit from deploying Kaseya's enterprise systems management capabilities. Kaseya allows businesses to proactively manage distributed IT infrastructure easily and efficiently with one integrated Web based platform. Kaseya's technology has been deployed on over one million machines in over 25 countries around the world.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Jan 29, 2007
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