Browse Kalinoski, Glenn J.

1-35 out of 35 article(s)

Title	Type	Date	Words
3Com expands Convergence Applications Suite, offers new VoIP applications.		Oct 1, 2005	253
Nortel expands Microsoft relationship, debuts IP multimedia solutions.	Brief Article	Oct 1, 2005	179
AVTEX, Telstar Communications join forces.	Brief Article	Oct 1, 2005	177
Nuasis integrates with Aspect eWorkforce Management.	Brief Article	Oct 1, 2005	121
OnviSource acquires Davacord.	Brief Article	Oct 1, 2005	149
Sonum Technologies announces beta release of two new product lines.	Brief Article	Oct 1, 2005	135
Verint acquires Opus Group for $12 million.	Brief Article	Oct 1, 2005	120
IEX forms partnerships with Keynomics LLC, Symmetrics.		Oct 1, 2005	283
NICE to acquire Australian distributor Hannamax Hi-Tech Pty Ltd.	Brief Article	Oct 1, 2005	96
InVision offering Multi-Activity Scheduling solution.	Brief Article	Oct 1, 2005	139
GeoLearning completes rebranding of USALearning.	Brief Article	Oct 1, 2005	116
Sage Software adds to ACT!, forms partnership with Small-Business Development Centers.		Oct 1, 2005	190
O'Currance Teleservices names new president.		Oct 1, 2005	103
Convergys names new president, COO.		Oct 1, 2005	106
SalesForce expands customer service platform with Genesys.	Brief Article	Oct 1, 2005	136
ClientLogic opens Panama site, expands in Mexico.	Brief Article	Oct 1, 2005	97
Pitney Bowes to acquire Firstlogic.	Brief Article	Oct 1, 2005	120
BMC Software acquires KMXperts.	Brief Article	Oct 1, 2005	119
QAS offers QuickAddress Names.	Brief Article	Oct 1, 2005	156
Sales Performance International, OneSource partner.	Brief Article	Oct 1, 2005	75
Oracle to buy Siebel.	Brief Article	Oct 1, 2005	177
Surado announces release of Surado CRM 5.0.		Oct 1, 2005	182
Sendia enables wireless salesforce.com.	Brief Article	Oct 1, 2005	169
Salesboom.com releases next generation hosted CRM, CLM solutions.		Oct 1, 2005	127
SugarCRM expands CRM portfolio with Sugar Enterprise Edition.		Oct 1, 2005	194
IBM offerings selected by Avaya, IBM partners donate RDCs to Apache.	Brief Article	Oct 1, 2005	228
Fonix Speech Group solutions offered by i-mate, Fonix releases VoiceDial 2.1.	Brief Article	Oct 1, 2005	205
Apropos Technology, Maxxar form strategic relationship.	Brief Article	Oct 1, 2005	143
SPIRIT DSP powers Macromedia flash for multi-point voice conferencing.	Brief Article	Oct 1, 2005	106
Audium, ClickFox partner to offer IVR solution.	Brief Article	Oct 1, 2005	141
Convergys: from outsource provider to global full-service outsourced solutions provider; Customer Inter@ction Solutions recently interviewed John C. (Jack) Freker, president of the Customer Management Group at Convergys Corporation.		Sep 1, 2005	2084
Concerto, Aspect to merge in billion-dollar deal, Aspect releases updated Uniphi Suite.	Brief article	Aug 1, 2005	288
Left Bank Solutions unveils Monet WFM OnDemand.		Aug 1, 2005	212
An exclusive interview with James Foy: Concerto CEO discusses the $1 billion Aspect deal.	Cover story	Aug 1, 2005	2338
Group 1 Software President Christopher Baker teaches us a new acronym: CCM.		Aug 1, 2005	1015