KITCHENS SINK IN WHICH? SURVEY; Fears for DIY fans.MAJOR DIY DIY
DIY or d.i.y. Brit, Austral & NZ do-it-yourself
do it yourself a DIY shop/job. stores fail to deliver the right parts and provide poor instructions with their new kitchens, a survey has revealed.
In Britain Britain (brĭt`ən), alternate term for Great Britain, comprised of England, Scotland, and Wales. Often used synonymously with the United Kingdom, the name Britain is derived from Britannia, we spend pounds 600million a year on fitted kitchens fitted kitchen n → cocina amueblada
fitted kitchen fit n (Brit) → cuisine équipée
fitted kitchen fit (Brit) n and half of us buy from the big DIY stores.
But in tests conducted for Which? magazine, some kitchens were found to have weak doors and drawers, and others were criticised for failing to provide adequate instructions.
Although Ikea was found to have the best quality units at cheaper prices, Which? concluded the instructions needed to be much clearer, especially as the Swedish firm do not offer a fitting service.
DIY specialists Wickes Wickes is a UK DIY retailer, focused on building materials and supplies for the public and trade. It is owned by Travis Perkins Background
Until February 2005, the company operated as a sister brand to Focus DIY, offering a distinct alternative with no home furnishing and B & Q scored badly on unit quality with both firms accused of providing weak drawers.
But B & Q - along with MFI MFI Microfinance Institution
MFI Money Flow Index
MFI Melt Flow Index
MFI Median Family Income
MFI Malaria Foundation International
MFI Massachusetts Family Institute
MFI Multi-port Fuel Injection (automobile) and Focus Do It All - had the best overall service, from planning and choosing to installation.
The Which? report said: "We think kitchen units should be provided to an acceptable level of quality, so we bought similar units from each company and put them through some simple strength tests, focusing on doors, shelves and drawers.
"We opted for flat-packed units so we could look at how easy they were to assemble.
"We also gained an insight into whether units arrived in a suitable state for use and with all the correct parts.
v. ir·ri·tat·ed, ir·ri·tat·ing, ir·ri·tates
1. To rouse to impatience or anger; annoy: a loud bossy voice that irritates listeners. , three of the units we bought had parts missing.
"We think that people inexperienced in·ex·pe·ri·ence
1. Lack of experience.
2. Lack of the knowledge gained from experience.
in in DIY would find it difficult to put any of the units together easily."
The report added: "Sadly, many of us find fitting our dream kitchen can turn into something of a nightmare.
"Which? Legal Service deals regularly with members' problems such as missing or damaged parts, delays in installation or poor quality workmanship.
"In the worst instances, people have been left with unfinished kitchens."
The report urges retailers to become members of quality-assured schemes such as those operated by the Kitchen Specialists Association and Qualitas, which offer standards and protection to customers.