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Just like 'home': the proper attitude and compassion level shown by management will not only enhance a community's reputation, it will help satisfy residents and maintain outstanding occupancy rates.


The Villas, managed by Quest Asset Management Inc., are independent living communities which provide secure, comfortable housing for seniors 55 and older at reasonable rents.

A collection of communities, The Villas buildings have been given careful attention in design to ease accessibility for the disabled, and the communities provide special support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services  to meet the needs and desires of senior citizens.

Both restricted rent and market-rate rental apartments are typically made available to accommodate a range of low- to moderate-income mod·er·ate-in·come
adj.
Of or relating to people or households supported by an average or slightly below average income: moderate-income housing. 
 seniors, resulting in mixed-income communities that support the wider community's household profile and enhances the overall success of the rental community; evidenced by The Villas' 98 percent occupancy rate Noun 1. occupancy rate - the percentage of all rental units (as in hotels) are occupied or rented at a given time
pct, per centum, percent, percentage - a proportion in relation to a whole (which is usually the amount per hundred)
.

Texas-Sized Pride

The three-person team--property manager, assistant manager and maintenance person--that manages the 132-unit The Villas of Rock Prairie prairie

Level or rolling grassland, especially that found in central North America. Decreasing amounts of rainfall, from 40 in. (100 cm) at the forested eastern edge to less than 12 in.
, in College Station, Texas College Station is a city in Brazos County, Texas, situated in Central Texas. It is located in the heart of the Brazos Valley. The city is located within the most populated region of Texas, near to three of the 10 largest cities in the United States - Houston, Dallas, and San , embraces the philosophy that this is the type of place where they would be proud to place their parents, no exception, no compromise. Recognizing that seniors are the fastest-growing segment of the American population and that senior housing is in limited supply, management needs to be able to handle the influx.

Residents of The Villas enjoy living in a community that is exclusively for seniors. There is a certain bond that develops between the residents that would not otherwise happen if they lived in a mixed age community.

The Villas of Rock Prairie, in College Station, Texas home to Texas A&M University and The George H.W. Bush Noun 1. George H.W. Bush - vice president under Reagan and 41st President of the United States (born in 1924)
George Herbert Walker Bush, President Bush, George Bush, Bush
 Library--is populated pop·u·late  
tr.v. pop·u·lat·ed, pop·u·lat·ing, pop·u·lates
1. To supply with inhabitants, as by colonization; people.

2.
 by residents who are often there because of family members in the area. To live in College Station, some residents left familiar surroundings, friends and a home they built and established. In a new city they face a loss of independence and identity and living alone among strangers.

Awareness and Sensitivity

To overcome these difficulties, staff at The Villas encourages awareness and sensitivity to these changes in their seniors' lives. They convey a positive attitude toward prospective residents and demonstrate that their attention is focused on them and fulfilling their needs. And, if residents' needs are met, there should be no reason for them to leave. With a "can-do" staff attitude, residents get help with moving furniture and hanging pictures or a mirror.

Many residents of The Villas volunteer their services at the Bush Library, serving as guides and greeters. Once, two former teachers who came from different parts of the country, bonded very quickly. Together they would walk approximately 1 mile to the local grade school to help with the reading program.

Managing a senior property is very fulfilling. Seniors are seldom demanding and are grateful for anything done for them. Remember, seniors grew up during the Great Depression. It is my job to be compassionate com·pas·sion·ate  
adj.
1. Feeling or showing compassion; sympathetic. See Synonyms at humane.

2. Granted to an individual because of an emergency or other unusual circumstances:
 and to show them that they have the ability to stay independent and enjoy the quality of life they deserve.

About the Villas

A typical community of The villas consists of spacious one-and two-bedroom single-story apartment homes of low-density construction with no more than 12.5 apartments to the acre. Each of the single story, villa-style apartments are accessible by the disabled.

Significant services are provided to promote and prolong pro·long  
tr.v. pro·longed, pro·long·ing, pro·longs
1. To lengthen in duration; protract.

2. To lengthen in extent.
 independent living for residents, such as concierge services, free van transportation, wellness programs sponsored by local health care providers, and access to free or reduced-cost legal, financial and social services social services
Noun, pl

welfare services provided by local authorities or a state agency for people with particular social needs

social services nplservicios mpl sociales 
.

Quest Asset Management Inc. is a management company focusing on multifamily affordable housing management and real estate services, with emphasis on tax credit properties and senior housing Quest manages more than 2,500 affordable rental apartments, including more than 1,800 units of independent senior housing.

Jim Williams Jim or Jimmy Williams can refer to:

In American football:
  • Jimmy H. Williams, former linebacker for the Detroit Lions
  • Jimmy F. Williams, cornerback for the Atlanta Falcons
  • Jimmy R.
 is Property Manager at The Villas of Rock Prairie, College Station, Texas. He can be reached at 979/693-8129 or e-mail villasrp@verizon.net.
COPYRIGHT 2004 National Apartment Association
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2004, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Title Annotation:Management
Author:Williams, Jim
Publication:Units
Date:Jul 1, 2004
Words:622
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