Juno Selects Portal Software's Customer Management and Billing Solution for New Online Services.CUPERTINO, Calif.--(BUSINESS WIRE)--Aug. 24, 1998-- Portal's Infranet Software Provides Real-Time Customer Management and Billing for Juno Web and Juno Gold Portal Software Portal Software was founded in 1985 as Portal Information Network, one of the first ISPs in the San Francisco Bay Area. It was founded by John Little. The company offered its own interface through modem access that featured Internet email. , Inc., a leading provider of customer management and billing software for providers of Internet services, announced today that Juno Online Services Juno client software icon Juno is an Internet service provider based in the United States. It is a subsidiary of United Online, which also owns NetZero and Bluelight Internet Services. , L.P. has selected Portal's Infranet(R) software as the customer management and billing platform for its new fee-based services, Juno Gold(SM) and Juno Web(SM). Based on the real-time customer management and billing capabilities of Infranet, Juno(R) members can now choose from three levels of service, ranging from free basic e-mail to full Internet access See how to access the Internet. available on a billable basis. Previously offering free basic e-mail service See Internet e-mail service. exclusively, Juno recently launched Juno Gold and Juno Web to meet the expanding Internet needs of its members. Juno Gold is an enhanced Internet e-mail service There are two ways to get e-mail over the Internet. One is by using a mail program that is installed in your computer, and the other is Web-based e-mail that is accessible from any Web browser. Most of the time, you can get your mail via both methods. that enables subscribers to send and receive non-text file A file that contains more than simple text. See binary file. attachments along with e-mail messages. Juno Web includes full Internet access plus all of the features of Juno Gold. With its real time, no limits(TM) design, Infranet will enable Juno to manage customers through all stages of interaction with new online services, including activity tracking, product pricing and billing. "Juno selected Portal's solution because it offers the flexibility and strength we need to support new types of services, pricing plans, and billing models for our 5.7 million members," said Toby Bryce, Juno's vice president responsible for the new services. "Using Infranet, we are able to introduce new options and services suited to our members' growing interests and needs." "Portal's customer management and billing solution is ideal for a company like Juno that wants to offer multiple online services with a variety of pricing models and billing plans to a rapidly increasing number of subscribers," said Steve Sommer Sommer is a surname, from the German and Danish word for the season "summer". It may refer to:
Designed specifically for the Internet, Portal's Infranet software unifies the management of all core business operations Business operations are those activities involved in the running of a business for the purpose of producing value for the stakeholders. Compare business processes. The outcome of business operations is the harvesting of value from assets including the ability to register, track, manage and bill subscribers. Infranet's real-time architecture and open development environment make it a unique solution for the rapidly expanding Internet market and differentiate it from traditional billing systems. Portal's competitive advantages include: -0-
-- Comprehensive customer management and billing capabilities for
registering, tracking, managing and billing customers;
-- Real-time functionality designed to enable increased revenue,
reduced costs, and increased customer satisfaction;
-- Complete out-of-the-box functionality that can be customized to
any need;
-- Integrated management of basic and value-added services;
-- Industrial-strength, massively scalable architecture with proven
support for millions of subscribers.
-0- About Juno Online Services, L.P. Launched on April 22, 1996, Juno is the world's second largest provider (after America Online See AOL. ) of dial-up Internet services. More than 5.7 million Juno accounts have been created since its launch, and approximately 250,000 new accounts are created every month. Juno has won several industry awards Juno was organized and financed by D. E. Shaw & ave purchased advertising on Juno since the sers and related services) and Qwest/LCI (for the e, Inc. Portal Software, Inc. develops aes such as Internet telephony Another term for IP telephony and VoIP. In the late 1990s, some people made a distinction between Internet Telephony and VoIP: Internet telephony referred to voice over the public Internet, while VoIP referred to voice over private IP networks. and virtual private networks (VPNs); other consumer and business services such as content management, Web hosting Making a Web site available on the Internet. Many ISPs host a few personal Web pages for an individual at no additional cost above the monthly service fee, but the address is subordinate to the ISP; for example, www.friendlyisp.com/pat_smith. , online gaming and entertainment. In addition to Juno, Portal's customers include leading Internet businesses worldwide such as US WEST, Microsoft, Grolier Online, France Telecom, OzEmail, VeriSign and ICL (International Computers Ltd., London) The former name of Fujitsu Services, the European-centered arm of the global Fujitsu Group and one of the leading IT services companies in Europe, the Middle East and Africa. Games Zone. Headquartered in Cupertino, California, Portal has offices throughout the U.S., as well as Hong Kong, Sydney and London. Information about Portal and its products can be found at http://www.portal.com. Note to Editors: Portal and Infranet are U.S. registered trademarks, and Portal Software, the Portal logo and the Real Time-No Limits tagline are trademarks of Portal Software, Inc. Juno and the Juno logo are U.S. registered trademarks and Juno Gold and Juno Web are trademarks, of Juno Online Services, L.P. CONTACT: Portal Software, Inc. Lynne Rocha,408/343-4397 lrocha@portal.com or A&R Partners, Inc. Kristin Burns, 650/363-0982 kburns@arpartners.com |
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