Jersey Telecoms Selects RiverSoft For Proactive Network Management; RiverSoft to Deliver Enhanced Management Capabilities to Jersey's IP Network.

Business Editors/High-Tech Writers

SAN FRANCISCO--(BUSINESS WIRE)--Jan. 18, 2001

RiverSoft (LSE:RSFT), a provider of IP network management solutions, today announced that it has been selected by Jersey Telecoms to manage its growing internal and external IP networks. Using RiverSoft's network discovery and fault-finding technologies, Jersey Telecoms expects to improve the proactivity of its network operations center and ultimately deliver enhanced customer service.

Jersey Telecoms will initially use RiverSoft solutions to manage its internal communications network and IP service backbone, which consists of broadband routers, ATM switches and an ASDL service run on Cisco equipment. These infrastructures were previously managed using Freshwater's SiteScope and CiscoWorks 2000. Jersey Telecoms will continue to use these products and integrate them with RiverSoft to deliver a more comprehensive network management solution.

Jersey Telecoms has also recently launched the first of two new co-location centers where RiverSoft will manage customer equipment. RiverSoft's technology will encourage Jersey Telecoms' customers to house their network equipment within these new facilities.

"Not only does RiverSoft provide excellent IP network discovery, but an easy-to-use front end with powerful graphical presentation of the network," said Ted Hefford, head of Jersey Telecoms' Broadband Group. "With this comprehensive network visibility, and RiverSoft's root cause fault management capabilities, both ourselves and our customers can be confident in our ability to substantially reduce IP network downtime as well as increase the availability and operational efficiency of our Island's network."

"Today's service providers face the challenge of delivering high service availability to customers while keeping pace with continually evolving network infrastructures," said Mark Rivington, European marketing director for RiverSoft. "RiverSoft's network management approach cuts through such complexity, providing a level of automation and timeliness that offers tremendous value to providers of business-critical networking services."

About Jersey Telecoms

Telephone service was first established in the Offshore Island of Jersey in 1895 and since 1923, the telecommunications systems in the Island have continued to be developed by Jersey Telecoms and are comparable with those of the most advanced countries in the Western World. Over the past 10 years, 63 million pounds has been invested to provide the Island with a modern, high quality network and there is a further planned expenditure of up to 77 million pounds for the next five years.

Jersey Telecoms' fully digital exchange network in the Island is extremely modern and utilises the very latest technologies which are upgraded on a regular basis to ensure Jersey is not left behind in terms of standards and new services. Digital connections reach out to customers' premises via an extensive fibre optic network, over which connections to the System X exchanges are made, or sophisticated Local Area Network (LAN) connections provided. The use of the very latest Synchronous Digital Hierarchy (SDH) systems provide the backbone for the inter-exchange connections and the submarine cables which link Jersey with the outside world.

The JT GSM mobile telephone network now supports over 44,000 local users (in a population nearing 90,000) and connects with more than 100 other foreign networks. As well as standard telephony, all major services such as ISDN, Centrex, Digital Private Circuits, Telex, Fax & Data, Voicemail and Paging are also available to the Island community. The JT GSM network supports mobile fax and data services as well as Short Messaging Service (text messaging) and a pre-paid mobile service.

Jersey Telecoms provides a number of Internet services to the Island which connect to the JT Internet Backbone Service, a fully resilient high-grade connection to the world wide web. High speed Internet access using the latest Asynchronous Digital Subscriber Loop (ADSL) technology was also recently launched ahead of BT last Autumn.

Further information can be found at www.jerseytelecoms.com.

About RiverSoft

RiverSoft provides advanced IP network management solutions that have been designed to adapt to the rapid pace of change in today's IP networks. RiverSoft customers and partners include Deutsche Bank, Hewlett-Packard, Intel Corporation, Level 3 Communications and Siemens NSL. Information about RiverSoft and its solutions may be found on the World Wide Web at www.riversoft.com.