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Jenaly Technology Group Selects CrystalBlue Voice Service from Whaleback Systems; Relies on Road Warrior Functionality for Remote Access to Enhanced Voice Services, and OrcaDial for Click-to-Call Dialing Across Multiple Applications.


SAN JOSE San Jose, city, United States
San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850.
, Calif. -- Whaleback whale·back  
n.
A steamship with the bow and upper deck rounded so as to shed water.
 Systems(TM) has announced that Jenaly Technology Group has selected Whaleback's CrystalBlue Voice Service(TM), which provides Small and Medium Businesses (SMBs) with access to rich Voice over IP (VoIP) functionality that they can leverage via a simple broadband cable or DSL connection DSL connection n (Comput) → DSL-Anschluss m .

Jenaly has deployed Whaleback's SMB (1) (Small to Medium-sized Business) Also called "SME" (small to medium-sized enterprise), it refers to companies that are larger than the small office/home office (SOHO), but not huge.  1500 IP PBX (Internet Protocol Private Branch eXchange) A telephone switch that supports voice over IP (VoIP). IP PBXs convert IP phone calls into traditional circuit-switched TDM connections for the PSTN.  in its headquarters location to provide enhanced telephony services via its broadband cable connection. M.J. Shoer, president of Jenaly, explained, "Whaleback offers a unique blend of hardware and service that reduces telecom costs and enhances employee productivity. We saw other VoIP equipment manufacturers as enabling VoIP within the 'four walls' of a business environment, but we needed a solution that would support home-based workers and traveling workers as well. The Whaleback solution is a total VoIP play made up of both hardware and services, and it is unique in the marketplace."

Jenaly is an outsourced IT firm offering consulting, implementation and proactive managed support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services  to SMBs. Shoer estimates that Jenaly will receive full payback on its investment in the Whaleback solution in only 8.5 months. The company is able to reduce both cellphone (CELLular telePHONE) The first ubiquitous wireless telephone. Originally analog, all new cellular systems are digital, which has enabled the cellphone to turn into a smartphone that has access to the Internet.  charges and bandwidth charges for phone company services to its headquarters location.

The new Road Warrior A person who frequently travels with laptop and cellphone.  Functionality(TM) allows Jenaly employees to access the SMB 1500 IP PBX from their home offices, or from client locations or Wi-Fi hotspots via the Internet. "I have a Whaleback softphone on my laptop that allows me to place and receive calls from any broadband connection," said Shoer. "I can access my voice mail from my laptop computer, and since we all have PDA phones, we can also access our voice mail from handheld devices. This allows us to keep in touch with our clients and with each other without the need to constantly call the office for messages, and it brings the power of a strong telecommunications infrastructure to us as we work outside of the walls of our business."

He continued, "Whaleback's CrystalBlue Voice Service and Road Warrior Functionality allows us to access voice mail and enhanced telephony features from wherever we happen to be at the moment. I can receive calls whether I'm at my desk, in the car, at a client location, at a Wi-Fi hotspot, working from home or traveling across the country."

Jenaly workers also plan to take advantage of the innovative OrcaDial feature, which enhances productivity by delivering click-to-dial functionality across multiple applications. "OrcaDial is a fabulous feature. Being able to quickly initiate calls from any number of desktop software applications is a major key to productivity, particularly when we are working in cramped quarters at a client location," said Shoer. OrcaDial works with diverse desktop applications, including Microsoft (Nasdaq:MSFT MSFT Microsoft (stock symbol)
MSFT Movimento Sociale Fiamma Tricolore (Italy)
MSFT Multi-Stage Fitness Test
MSFT Master of Science in Family Therapy
MSFT Macalester Students for Fair Trade
) Word, Excel, Outlook and Powerpoint as well as Adobe (Nasdaq:ADBE ADBE Adobe Systems, Inc. (stock symbol) ) PDF files. It also allows users to click on phone numbers displayed on Web pages or email clients to initiate calls.

About Whaleback Systems

Whaleback Systems is the pioneering developer of the first business phone solution built from the ground up for broadband. Unlike traditional systems, the Whaleback CrystalBlue Voice Service is 100 percent premises-based and software-driven. It includes the only IP PBX with Key System Unit features and Road Warrior Functionality. Whaleback's all-inclusive, unlimited nationwide calling package makes the most advanced technology immediately affordable for companies that need between 5 and 1,500 phone stations. The Whaleback service is available through direct sales and through partnerships with channel partners and VARs. For more information, visit www.WhalebackSystems.com.
COPYRIGHT 2006 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2006, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 14, 2006
Words:585
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