James River acquires TSW's asset care software to improve maintenance in 24 plants in U.S., Canada; Largest contract for TSW in pulp and paper Industry.

ATLANTA--(BUSINESS WIRE)--Oct. 17, 1995--TSW International, Inc. announced today that James River Corp. has acquired TSW's asset care client/server software and services to improve maintenance processes at 24 manufacturing facilities throughout the United States and Canada.

The contract with James River is the largest in the pulp and paper industry for TSW.

James River, a leading manufacturer and marketer of paper-based consumer products, will implement TSW's Enterprise MPAC (Maintenance Planning and Control) maintenance and stores modules and Curator document imaging management system company-wide. Deployment of EMPAC is under way at James Rivers' Green Bay, Wis., paper mill. When it is implemented across the company, EMPAC will help manage data for thousands of manufacturing personnel in the 24 facilities and enable them to share vital maintenance and stores/inventory information. TSW's system will integrate with SAP R/3 financial systems at all of the James River plants.

EMPAC is a mission-critical software application that produces significant improvements in processes and productivity for large organizations through effective utilization of all capital assets. It is the first asset care solution designed to integrate asset care data with information systems throughout the enterprise. James River selected EMPAC after a 10-month in-depth evaluation of more than 100 software systems, said Robert Rodal, manager of systems engineering for James River.

"We liked TSW's strategy and product offerings, its subject matter expertise and the product's ease of use," Rodal said. "TSW's people understand maintenance, and they could talk to us about issues specific to our industry. We also felt comfortable with TSW because it has a major presence in North America and has a large accepted user base."

"From a company viewpoint, we were looking for the ability to implement the same maintenance processes across all the facilities," added Charles Aguilar, James Rivers' vice president for strategy and asset planning. "We were looking for a way to share information on parts and inventory, we wanted to improve the reliability of our equipment and very importantly, we needed ease of use. TSW offered all the elements we needed."

"As a large consumer company producing a wide variety of products in diverse locations, James River requires a strategic software solution that benefits the entire enterprise," said Christopher Lane, president and chief executive officer of TSW International. "With Enterprise MPAC, James River will realize dramatic improvements in its work flow processes and will optimize its ability to communicate vital information across the enterprise."

James River was founded in 1969 and has grown through acquisitions. Along with mills all over the country, the company acquired the facilities' diverse maintenance systems and practices. As part of its strategic business plan, James River wanted to bring consistency to its maintenance operation throughout the company. In late 1994, James River formed a cross-functional team composed of maintenance and technology personnel to evaluate maintenance management software. The team put together a list of more than 100 maintenance software products, narrowed the list to 12 based on architecture and strategy, then selected four vendors for interviews. "We evaluated the four remaining companies on how well they met our list of `musts' and `wants,' and we selected TSW," Rodal explained. "We were also impressed with the strategic partnerships they have made, their insight into future opportunities in the industry and their leadership on important industry issues like ISO 9000."

James River Corporation, headquartered in Richmond, Va., is a leading manufacturer and marketer of consumer products and food and consumer packaging. These product lines include brands such as Quilted Northern bathroom tissue, BRAWNY paper towels, DIXIE paper cups and plates, QUILT-RAP sandwich wrap and QWIK WAVE microwave packaging, as well as Eureka! recycled copy paper and WORD PRO copy paper. In addition, the company produces a number of popular brands for the European towel and tissue market. James River's current annual sales rate is approximately $6 billion.

Atlanta-based TSW International, founded in 1976, develops and markets open, client/server software and provides consulting and support services. TSW products and services enable global clients to utilize asset care as a strategic tool to increase productivity and decrease operating costs on an enterprise-wide basis. TSW has more than 600 client sites worldwide in the manufacturing, power generation, education, health care and public sector markets and is the leader in providing best practices asset care solutions that enable the planning, scheduling and procurement of resources, including personnel, equipment, tools and materials to optimize the management of maintenance procedures.

CONTACT: TSW International, Atlanta

Lorretta Gasper, 404/989-4368

or

Copithorne & Bellows, Atlanta

Elissa McCrary, 404/392-8611