Jacada Web Enables Cayenta's Multi-Channel e.System Software.

Business Editors

ATLANTA--(BUSINESS WIRE)--Oct. 2, 2000

Delivers complete browser-based end-to-end e-commerce solution

Jacada Ltd. (NASDAQ: JCDA), a leading provider of e-business infrastructure software, today announced that Cayenta, Inc., a Total Services Provider (TSP) for enterprise e-business solutions, has utilized Jacada(R) for Java to enhance its e.System application user interface for use with the Web.

Cayenta's e.System provides fully-functional Internet software solutions for catalog, e-commerce direct merchants and click-and-mortar retailers. Jacada for Java also enhances Cayenta's TSP offering by making it simpler for e.System customers to manage their business processes using a standard browser interface.

Cayenta's e.System solution fully integrates back-office systems -- inventory, purchasing, accounting and marketing -- with front-end customer order entry and customer relationship management. Jacada for Java allows Cayenta's e.System solution to be available via the Internet with a sophisticated, intuitive graphical interface. Cayenta customers can more easily run the system using an in-house intranet and can provide extranet-style access to key partners in the customer's supply chain.

"We have an e-commerce and direct marketing system that is enabled for use over the Web," said Scott Anderson, vice president and general manager, e-commerce solutions group at Cayenta. "By using Jacada to further enhance our system with an intuitive user interface, we can provide simple and immediate availability of our hosted e-commerce products and services. This capability, along with our ability to provide design as well as technical integration services, will enable us to approach customers that have little or no technical staff to manage their operations."

Cayenta's remotely hosted solutions are intended to reduce the burden on its customers' internal information system resources, allowing an organization to develop and use new business applications faster and giving customers a smoother and more predictable cost model for the management of critical business applications.

"We are pleased that Cayenta has been able to utilize Jacada for Java to enhance their e.System solution offering for their customers," said Lee Hicks, vice president of strategic alliances at Jacada. "Jacada provides one of the most scalable and reliable Internet infrastructure solutions available for business applications today. With Jacada for Java, established application software providers can quickly integrate best-of-breed application functionality for use over the Web."

About Cayenta - Cayenta, a Total Service Provider (TSP), provides software applications and services to customers to solve specific business problems. These services include providing information technology and business consulting services as well as the implementation, operation and support of software applications. Cayenta's corporate headquarters and Network Operations Center is in San Diego, California, with regional offices in Vancouver, British Columbia; Reston, Virginia; Orlando, Florida; and Salt Lake City, Utah; with service offices across the United States. Cayenta delivers solutions to clients in the retail, manufacturing, trade media, transportation and logistics and utility industries. For more information on Cayenta e-business services, please visit us on the Web at www.cayenta.com, or call 1-800-337-4056.

About Jacada Ltd. - Founded in 1990, Jacada Ltd. provides a complete software infrastructure to rapidly transform legacy systems into e-business and wireless solutions and to empower enterprise developers to build Internet applications. Jacada's offerings include Jacada(R) Innovator, Jacada(R) for Java, Jacada(R) for HTML, Jacada(R) Connects and Jacada(R) for Palm. Jacada solutions are in use today at major corporations such as Caterpillar, Porsche, Delta Air Lines, and AIG. Jacada operates globally with headquarters in Atlanta, Georgia; Herzliya, Israel; and London, England. Jacada can be reached at www.jacada.com or at 1-800-773-9574.

This press release may contain "forward-looking statements" within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). When used in this report, the words "may," "could," "should," "would," "believe," "anticipate," "estimate," "expect," "intend," "plan" and similar expressions or statements regarding future periods are intended to identify forward-looking statements. All forward-looking statements are inherently uncertain as they are based on various expectations and assumptions concerning future events, which by their nature involve substantial risks and uncertainties beyond the Company's control. The Company undertakes no obligation to update or revise any forward-looking statement for events or circumstances after the date on which such statement is made. The Company cannot assess the impact of or the extent to which any single factor or risk, or combination of them, may cause actual results to differ materially from those contained in any forward-looking statements. For a more complete discussion of risk factors, please see the Company's filings with the Securities and Exchange Commission, including its Registration Statement on Form F-1 filed on October 14, 1999 and its Annual Report on Form 20-F for the year ended December 31, 1999.