Jac Fitz-enz, PhD, Delivers ForeSight.

SAN JOSE, Calif. -- New Sales and Service Improvement Program for Fortune 1000 and Emerging Growth Organizations at the Vanguard of Organizational and HCM Planning

Jac Fitz-enz, PhD, CEO, Human Capital Source and author of seven books on human capital measurement and workforce evaluation, announced today the official launch of ForeSight(TM) -- a premier people strategy forecasting program which gives managers and senior executives the power to predict how their decisions will help solve the chronic problems of turnover and customer defection that erode market share and diminish profit.

Focusing on what drives outcomes at the "moment of truth," Fitz-enz's definitive term for the opportunity point when every corporate investment either pays off in a sale, or is lost when a customer leaves without buying, ForeSight(TM) successfully helps companies align systems, processes and culture around the goal of competitive advantage through improved predictive capability. "There are thousands of moments of truth occurring everyday in an organization that influence the outcome of decisions," says Fitz-enz. "It is a very complex real-time dynamic with many tangible and intangible variables surrounded by large amounts a human performance data. For the first time we're gathering this critical mass of data, applying unique metrics, crunching all the numbers, and fashioning more effective and predictive decision making processes from the moments of truth in organizations where corporate investment pays off -- or is lost."

First mentioned at the 7th Annual HR Technology Conference in Chicago last October, Fitz-enz described Human Capital Source's flagship program in development as "the future comprehensive analytical process, going beyond benchmarking." At the HRPS meeting in New York City last week, he confirmed the premier program's market readiness -- and discussed how it uses the best practice analytic tools of Unicru and SAS Institute and the proprietary metrics and processes of Human Capital Source, taking human capital analysis to a new level of decision effectiveness.

"Its unique approach simultaneously and in real-time, collects, assesses and analyzes the human, production, marketing, financial and external forces that drive current and future company profitability. Working with your organization's micro and macro workforce data, and capitalizing on the significant advances in decision science and workforce analytics, ForeSight(TM) allows managers to understand the ROI in all areas of human capital spending, see their organization's critical interaction points, and predict how decisions in those areas will help solve turnover and customer defection."

In its first month on the market ForeSight(TM) has gained growing visibility and acceptance in the financial, grocery and a national restaurant chains. It is specifically designed to help managers and senior decision makers in industries plagued with service and sales challenges -- i.e., banking, hospitality, logistics, insurance, and healthcare.

"Service-focused industries have long been plagued by high employee turnover, typically ranging anywhere from 40% to over 100% annually," says Fitz-enz. "This constant churning is costly to a company -- and confusing to the customer. It's a proven fact that a 5% increase in customer retention can produce a 25% increase in earning. ForeSight(TM) gets a company to that 'moment of truth.'"

As the acknowledged Father of Human Capital Benchmarking and Workforce Analysis continues to pioneer the emerging field of human capital evaluation and management, he remains focused on accommodating the growing needs and accelerated demands for best practice services that go beyond benchmarking. Committed to be the global leader in best practice, predictive forecasting, Fitz-enz continues to focus his research around the human factor in successful corporate strategy equations.

About Human Capital Source

Based in San Jose, California, with offices in Chicago, Charlotte, N.C. and New York City, Human Capital Source operates globally, leading the way to the "next" wave of workforce analysis and practices. The company addresses the human capital decision making needs of corporate executives through training, consulting and speaking activities at various HR-focused events, user conferences, and company meetings. Recent clients include Runzheimer International, Conference Board -- US and Canada, Unicru, HR Planning Society, SAS Institute, Human Capital Institute, Human Capital Magazine, Cox Communications, Ingram Book Group, HR Biotech Association and BrassRing. For more information on Human Capital Source visit http://www.humancapitalsource.com or contact Mady Gorrell at 650-464-6496.