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Itronix to Deliver New Wireless Field Automation Solution to PNM; Ruggedized Laptops To Improve Customer Service.


SPOKANE, Wash.--(BUSINESS WIRE)--March 2, 1998--Itronix Corporation, a world leader in the design and manufacture of ruggedized, wireless mobile computing Using a computing device while in transit. Mobile computing implies wireless transmission, but wireless transmission does not necessarily imply mobile computing. Fixed wireless applications use satellites, radio systems and lasers to transmit between permanent objects such as buildings  devices for field automation solutions, today announced its selection by PNM PNM Public Service Company of New Mexico
PNM People's National Movement (Trinidad)
PNM Perpustakaan Negara Malaysia (National Library, Malaysia)
PNM Price Negotiation Memorandum
, Public Service Company of New Mexico New Mexico, state in the SW United States. At its northwestern corner are the so-called Four Corners, where Colorado, New Mexico, Arizona, and Utah meet at right angles; New Mexico is also bordered by Oklahoma (NE), Texas (E, S), and Mexico (S). , to provide Model XC series notebook computers and support services support services Psychology Non-health care-related ancillary services–eg, transportation, financial aid, support groups, homemaker services, respite services, and other services  to PNM's technical service workers.

PNM is an electric and gas utility and energy services company providing service to 1.3 million people across New Mexico. The laptops will increase the efficiency of the PNM's electric meter service technicians in the field.

The new system will allow PNM to better schedule the daily work of electric meter service technicians working in the greater Albuquerque area and Santa Fe Santa Fe, city, Argentina
Santa Fe, city (1991 pop. 341,000), capital of Santa Fe prov., NE Argentina, a river port near the Paraná, with which it is connected by canal.
, where the bulk of PNM electric customers reside. By automating this part of the service delivery system, PNM's electric customers in these areas will be able to schedule guaranteed service appointments. This level of service is not currently available. The company selected Mobile Data Solutions Inc (MDSI MDSI Multiple (Destination) Digital Speech Interpolation
MDSI Mobile Data Solutions Inc.
MDSI Mountain Data Systems, Inc (Boise, Idaho) 
), a leading provider of mobile workforce management Workforce Management (WFM) encompasses all the responsibilities for maintaining a productive and happy workforce. Sometimes referred to as HRMS systems, or even the larger ERP systems (Oracle, PeopleSoft, SAP). There are many software vendors within this space.  solutions, as the software vendor for the new system.

After evaluating several mobile data terminals in side-by-side technical comparisons, Itronix was selected to partner with MDSI to provide PNM workers with portable systems. The Itronix X-C 6250, equipped with MDSI's Advantex-Utility mobile workforce management product, will utilize PNM's private radio network to provide real-time dispatching Real-Time Dispatching is a software component that executes advanced dispatching algorithms based on real-time Computer Integrated Manufacturing data. This component is tightly integrated with Manufacturing Execution Systems to provide advanced shop floor control of production , location and work order information. The selection of Itronix was based on both the sturdiness of the computer and the company's understanding of the particular needs of the PNM technicians.

The Itronix X-C 6250 was especially designed to withstand the harsh environment of the service field. The ruggedized exterior seals out the elements and can endure drops of one meter, making it ideally equipped to survive the jostling and grime of a service truck. In addition, the X-C 6250 can handle temperatures from -- 4(Degree) F to 140(Degree) F (-20(Degree) C to 60(Degree) C), and the display panel is visible even in direct sunlight.

"Itronix has what we were looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 -- super ruggedized computers, a thorough design for mobile data applications and a knowledgeable staff," said Richard Johnson, PNM's manager for distribution engineering services. "These winning qualities, combined with their relationship with MDSI, assured us that they understood our requirements and could continue to support our installation."

"Our customers have unique needs on the road, but they all require dependable mobile systems," said Matt Gerber, vice president of mak management software, the X-C 6250 allows tecxt closest job. By allowing the technicians ttrail, further streamlining the process and reducing costs.

PNM is an integrated energy company provid customers throughout the United States and offers a comprehensive range of energy and water management seal operations located in Chicago, IL, and Cambriworld leader in providing mission-criti cal wireless field automation technology to mobile workforces. Since its inception Itronix has deployed rugged, wireless field co product service, power utilities, insurance e-30--ALW/se*

CONTACT: Copithorne & Bellows Public Relations public relations, activities and policies used to create public interest in a person, idea, product, institution, or business establishment. By its nature, public relations is devoted to serving particular interests by presenting them to the public in the most  

Will Ludlam, 206/727-2880

will.ludlam@cbpr.com

KEYWORD: WASHINGTON

INDUSTRY KEYWORD: COMPUTERS/ELECTRONICS COMED INTERACTIVE/MULTIMEDIA/INTERNET PRODUCT Today's News On The Net - Business Wire's full file on the
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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1998, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 2, 1998
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