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IssueTrak version 2.1 enhanced. (Internet Focus).


IssueTrak Inc. have integrated project handling capabilities into IssueTrak, its Web-based issue tracking solution.

The IssueTrak solution helps a company communicate, organize, track, and report on the issues and transactions affecting its business. It was designed to follow a complaint or issue from initial submission Submission
Elliott, Anne

reluctantly gives up her fiancé on her family’s advice. [Br. Lit.: Jane Austen Persuasion in Magill I, 734]
 to resolution, making it suitable for IT Help Desk incidents, product support issues, and service requests. All issues are entered, tracked and resolved, preventing customer and employee-related issues from falling through the cracks. As a Web-based application See Web application. , it eliminates installation at the desktop, minimizes training, and allows service to remote offices.

Comment:

Version 2.0 allows users to click on any project and see all the information about that project, including counts of open and closed issues. From there, they can view a project summary list, project detail information, project member list, and issue counts for the project from one location within Issue Trak. Issue counts are listed as hyperlinks which, when clicked, provide a list of issues for that project. Each issue is then hyperlinked allowing the user to view details of one particular issue if desired. Version 2.0 also provides additional control and security through an exclusive flag. In a typical setting, the exclusive flag feature will allows users to see only those projects to which they are assigned as·sign  
tr.v. as·signed, as·sign·ing, as·signs
1. To set apart for a particular purpose; designate: assigned a day for the inspection.

2.
 and any non-exclusive projects that are within their organization. IssueTrak 2.0 also adds a new User Attribute (1) In relational database management, a field within a record.

(2) In object technology, a single element of data. See instance attribute and static attribute.
. 'CanManageProjects' which allows select users to view and maintain all projects (including assignment and removal of users). Users with this attribute may add, change or delete To remove an item of data from a file or to remove a file from the disk. See file wipe, trash and undelete.

1. (operating system) delete - (Or "erase") To make a file inaccessible.
 projects and re lated lat·ed  
adj.
Belated.



[From late.]
 project members.

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Article Details
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Publication:Software World
Article Type:Brief Article
Geographic Code:1USA
Date:May 1, 2002
Words:270
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