Intertech Releases Version 3.0 of its Windows NT-Based Billing and Customer Care Software, Network Strategies.ST. LOUIS--(BUSINESS WIRE)--Feb. 16, 1998--Intertech Management Group, Inc. announced last week at CompTel, the Competitive Telecommunications Communicating information, including data, text, pictures, voice and video over long distance. See communications. Association's annual meeting and convention in Las Vegas Las Vegas (läs vā`gəs), city (1990 pop. 258,295), seat of Clark co., S Nev.; inc. 1911. It is the largest city in Nevada and the center of one of the fastest-growing urban areas in the United States. , the latest release of Network Strategies(R), its Windows NT-based billing and customer care software designed specifically for the communications industry communications industry, broadly defined, the business of conveying information. Although communication by means of symbols and gestures dates to the beginning of human history, the term generally refers to mass communications. . With this latest release, Network Strategies now provides increased functionality, supporting the complex billing, customer care and order management requirements of CLEC (Competitive Local Exchange Carrier) An organization offering local telephone service that is not one of the traditional telephone companies. The Telecommunications Act of 1996 allowed competition to the incumbent telcos (ILECs), enabling new companies (CLECs) , private line and data providers. Major new features include enhanced customer care, order management and rating capabilities that are critically important for providers to compete successfully in today's competitive communications market. Version 3.0 supports Microsoft's latest releases of NT Server 4.0, Enterprise Edition and SQL Server An earlier relational DBMS from Sybase and from Microsoft. Sybase introduced SQL Server in 1988 for various Unix versions. In that same year, with help from IBM, Sybase created an OS/2 version that Microsoft licensed and branded as Microsoft SQL Server. 6.5, Enterprise Edition. Unlike other billing and customer care providers, Intertech follows a true product model, allowing it to provide significantly more software functionality with substantially decreased time-to-market for its Network Strategies product. These are two of the most critically important factors for communications providers in today's dynamic market. "Intertech is ideally positioned to deliver outstanding product functionality and customer support to existing and emerging communications providers," says Mark McCormack Mark Hume McCormack, (November 6, 1930 – May 16, 2003), was Founder and Chairman of International Management Group, now IMG, an international management organization that handles the commercial affairs for sports figures and celebrities. , Intertech's executive vice president. "Our latest release of Network Strategies, combined with our unparalleled industry experience and Windows NT (Windows New Technology) A 32-bit operating system from Microsoft for Intel x86 CPUs. NT is the core technology in Windows 2000 and Windows XP (see Windows). Available in separate client and server versions, it includes built-in networking and preemptive multitasking. platform, makes us the right choice for communications providers investing in the future of their business." Increased Support for CLEC and Data Billing and Customer Care The new functionalities contained within this release of Network Strategies allows communications providers to offer: Convergent, Multiple Service Support. Network Strategies now supports integrated billing and customer care for multiple service types, including local, long distance, private line and data services. Enhanced Customer Care. Network Strategies now has enhanced customer care abilities that facilitate easier customer service training and reduced customer churn churn: see butter. , all through a tightly integrated Windows-based GUI (Graphical User Interface) A graphics-based user interface that incorporates movable windows, icons and a mouse. The ability to resize application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based interface. . Complex Order Management. Network Strategies now supports complex order entry, order management and order repair for CLEC, long distance, private line, and ATM data services. Enhanced Rating and Billing. Network Strategies now has enhanced rating and billing capabilities for complex transaction-based and flat rate products and services. Leveraging Microsoft's Latest Enterprise Technology The combination of Intertech's Network Strategies billing and customer care software with the Enterprise Editions of Microsoft's NT Server 4.0 and SQL Server 6.5 gives communications service providers A Communications Service Provider or CSP is a company that transports information electronically. The term encompasses public and private companies in the wireline, wireless, Internet, cable, satellite, and managed services businesses. the flexibility to support complex new products and services on a robust, highly scalable platform that can be utilized on 4 and 8 way Intel processor hardware. About Network Strategies Network Strategies is a leading Windows NT-based billing and customer care solution that leverages the processing power, flexibility, reliability and scalability of Microsoft, Intel(R), and leading hardware providers like Hewlett Packard, DEC, Compaq/Tandem and IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) . Customers can use Network Strategies to support multiple communications services, including local resale, facilities-based local, ATM, frame relay A high-speed packet switching protocol used in wide area networks (WANs). Providing a granular service of up to DS3 speed (45 Mbps), it has become popular for LAN to LAN connections across remote distances, and services are offered by most major carriers. and wholesale and retail long distance services. About Intertech Based in St. Louis, Intertech Management Group, Inc. is a leading provider of Windows NT-based billing, customer care, order management and provisioning solutions to the competitive communications industry. Intertech's products and services allow existing and emerging communications providers to compete more effectively in today's rapidly changing marketplace by providing enhanced customer service, customer retention, marketing and revenue assurance capabilities - all at a significantly lower total cost of ownership than other vendors. Intertech's customer base includes Allegiance Telecom, Williams Co., Frontier Corporation, Atlas Communications and Norstan. More information on Intertech can be obtained by calling 1-800/532-9559 or visiting the company's web site at www.billingsoftware.com. CONTACT: Intertech Management Group, Inc., St. Louis Tom Rodgers, 314/532-5300 tomr@intertech-ns.com |
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