Printer Friendly
The Free Library
4,487,681 articles and books
Member login
User name  
Password 
 
Join us Forgot password?

Interpreter service helps limited-English consumers communicate with banks.


Potential customers who don't speak English can telephone your bank and communicate through an interpreter provided by a service called Your World, Your Language. The provider, Language Line Services, San Francisco, says that the service is a nationwide telephone-based service connecting limited-English-speaking consumers to banking, insurance and other vital business services in their native languages. The service is available toll-free within local metropolitan statistical areas.

When limited-English-speaking customers call the service, they will be able to choose their preferred language and service. An interpreter will then connect the customer with the requested provider, and service is completed through a three-way conversation. Customers can be helped in eight languages, www.languageLine.com

COPYRIGHT 2007 Bank Marketing Assn.
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007 Gale, Cengage Learning. All rights reserved.

 Reader Opinion

Title:

Comment:



 

Article Details
Printer friendly Cite/link Email Feedback
Title Annotation:New Products; Language Services International Inc.
Publication:ABA Bank Marketing
Article Type:Brief article
Date:Jan 1, 2007
Words:111
Previous Article:Banks can differentiate themselves by supporting financial literacy programs for children, grades one to five.(Product File)
Next Article:Promotional drawings and contests: what is allowable?(Marketing Compliance)
Topics:

Terms of use | Copyright © 2008 Farlex, Inc. | Feedback | For webmasters | Submit articles