Interpreter service helps limited-English consumers communicate with banks.Potential customers who don't speak English can telephone your bank and communicate through an interpreter provided by a service called Your World, Your Language. The provider, Language Line Services, San Francisco, says that the service is a nationwide telephone-based service connecting limited-English-speaking consumers to banking, insurance and other vital business services in their native languages. The service is available toll-free within local metropolitan statistical areas. When limited-English-speaking customers call the service, they will be able to choose their preferred language and service. An interpreter will then connect the customer with the requested provider, and service is completed through a three-way conversation. Customers can be helped in eight languages, www.languageLine.com |
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