Interlucent.com joins InstantService.com Team of Resellers -- Launching Relationship by Signing Client US Schools of Golf.Business Editors SEATTLE--(BUSINESS WIRE)--August 14, 2000 InstantService.com(TM) today announced its strategic reseller An organization that sells hardware and software to the general public. Resellers purchase products from software publishers and hardware manufacturers. relationship with Interlucent.com. InstantService(TM), the flagship technology of InstantService.com, will be a featured component of Interlucent.com suite of Web development services provided to their clients. Interlucent.com launches its relationship with InstantService.com by announcing they have signed United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. Schools of Golf as their premiere client under this new joint offering. "Analysts and researchers alike are clearly stating that if your company is going to have presence on the Web then that presence needs to have the backing of a comprehensive and high quality online customer service," said Mike Lande, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of InstantService.com. "We see this relationship with Interlucent.com as a natural fit. Whether they are helping a company to position themselves on the Web for the first time or redefining the presence of an existing eCommerce site, InstantService(TM) should be there to address the live online customer service needs of these clients." InstantService offers live online interaction and facilitates customer acquisition and retention by enabling companies to conduct text-based chat sessions and push topical topical /top·i·cal/ (top´i-k'l) pertaining to a particular area, as a topical antiinfective applied to a certain area of the skin and affecting only the area to which it is applied. top·i·cal adj. content to customers in real-time. InstantService technology is delivered over the Internet via the ASP model, eliminating the need for eCommerce companies to purchase, install and maintain onsite hardware or software. InstantService integrates with e-mail management applications, Voice-Over-IP, ACD/CTI, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Back ends and a variety of other technologies. In addition, FullService InstantService provides trained staff capable of handling customer requests as they come in from an eCommerce Web site. "We are very excited about our relationship with InstantService.com," said Trey Gramann, Chief Technology Officer of Interlucent. "At Interlucent, we pride ourselves on offering excellence in Web development for our customers. InstantService holds true to the standards we hold for our own technology. It is an easy and sensible sell to our clients. Let's look at United States Schools of Golf (USSOG). They are the industry leading golf school vacation business online. USSOG had the high Web design standards Design standards Specifications of materials, physical measurements, processes, performance of products, and characteristics of services rendered. Design standards may be established by individual manufacturers, trade associations, and national or for their twelve Web sites as they were deciding to go online and they chose us. When their concerns turned to online customer service, we directed their attention to the technology of InstantService.com. We were confident that InstantService could deliver to USSOG the quality service level required. USSOG will launch InstantService in the weeks to come." Interlucent provides comprehensive eBusiness solutions for its clients. Their services include online marketing solutions, technology requirement evaluations, developing external or internal business training solutions for corporations, and being a constant source for the latest innovations in online business solutions. "All we knew is that we wanted to enhance our online presence. Interlucent picked up the ball from there," said Mitch The name Mitch can mean:
In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with. and the state of art customer service and sales tool to maximize our ROI (Return On Investment) The monetary benefits derived from having spent money on developing or revising a system. In the IT world, there are more ways to compute ROI than Carter has liver pills (and for those of you who never heard of that expression, it means a lot). on our site and increase our customer loyalty." About United States Schools of Golf United States Schools of Golf is one of the leading golf schools around the nation. USSOG has over forty locations throughout the states -- providing the highest standards in programs, teaching staff, accommodations, and golf facilities. To learn more about United States Schools of Golf visit their Web site at www.ussog.com. About Interlucent Internet Solutions, Inc. On October 1, 1999, Interlucent, the privately held Web development firm, was founded in Houston, Texas “Houston” redirects here. For other uses, see Houston (disambiguation). Houston (pronounced /'hjuːstən/) is the largest city in the state of Texas and the . The company's mission is to become the most successful Web development company in the world by delivering the best customer experience to their clients and customers. Interlucent's focus is to provide custom designed eBusiness solutions for each of their clients. The company's clients include Compaq, American General Insurance, St. Luke's Episcopal Hospital  This hospital-related article is a stub. You can help Wikipedia by [expanding it].St. , BusyBody bus·y·bod·y n. pl. bus·y·bod·ies A person who meddles or pries into the affairs of others. busybody Noun pl -bodies a meddlesome, prying, or officious person , and others. More information on Interlucent can be found at their Web site at www.Interlucent.com. About InstantService.com InstantService.com, a privately held company privately held company A firm whose shares are held within a relatively small circle of owners and are not traded publicly. based in Seattle, Washington  This page is protected from moves until disputes have been resolved on the .The reason for its protection is listed on the protection policy page. , provides real-time communications capability to enhance the customer experience on eCommerce sites. With InstantService live customer interaction technology, a Web site visitor can start a secure, text-based chat session with a sales or customer service agent at any time, enabling companies to use the power of live human interaction to increase sales and strengthen customer relationships. InstantService is delivered through the Application Service Provider (ASP) model for fast, cost-effective implementation and use. InstantService.com has local representation throughout Australia and Asia, as well as Europe and the Middle East. For more information on InstantService live online interaction technology, go to www.instantservice.com or call 206/956-8000. InstantService.com, InstantService, "Click. Ask. Answer." and their respective logos are trademarks of InstantService.com, Inc. |
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