Interactive Response Technologies and Edcor Sign Multi-Year Strategic Marketing Agreement.

Business Editors/High-Tech Writers

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--April 3, 2003

Interactive Response Technologies, a privately held leading multi-channel contact center services provider and Edcor, a leader in learning management systems, corporate training, continued education, tuition reimbursement and customer relationship management services have announced a multi-year strategic marketing agreement.

Under the terms of the agreement, Interactive Response technologies will be Edcor's preferred partner for delivering unique value added proprietary CRM marketing solutions through the utilization of IRT's award-winning portfolio of outsourced marketing services and relationship management expertise. Likewise, Edcor's outsourced solutions that support corporate education, compliance and customer and employee relations management services will be marketed to IRT's growing client base.

"The partnership with Edcor is a logical fit," said Howard Glass, President of IRT. "Both companies share the same cultural commitment to their client's and seek partners that are interested in long-term engagements with an emphasis on value and quality. Our goal is to appropriately leverage off of each other's core competencies to advance each others value proposition."

IRT handles outsourcing for several companies that have included American Express, Fleet Credit Card Services, Citicorp Diners, LensCrafters and DIRECTV. IRT is a leading provider of integrated customer relationship marketing services and contact center programs. The company's strength lies in its ability to combine sophisticated multi-channel marketing programs and leading edge technology in support of inbound and outbound platforms, email/live agent web chat, collaborative web browsing, focus groups, training, quality assurance and fulfillment. The company, founded in 1993, specializes in customer service and retention programs, inbound technical support, one-to-one marketing campaigns and the selling and support of sophisticated products and services for the consumer products, e-commerce, financial services and telecommunications industries.

For more information on IRT, visit the company's website at http://www.callcenter.com or call 1 [phone]. The More You Know About Outsourcing, The More You'll Love IRT!